Viewing 16 posts - 1 through 16 (of 16 total)
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  • May 9, 2015 at 2:22 am #441825
    eminitutor

    Hello Enfold Support,

    I would like to delete demo authors and their comments left over from my install. Google keeps searching for content that isnt there. Any advice?
    Pic below

    Authors

    May 9, 2015 at 2:24 am #441826
    eminitutor

    Pic

    [IMG]http://i960.photobucket.com/albums/ae83/er2wizard/Comments_zpscsej2wwb.png[/IMG]

    • This reply was modified 9 years, 6 months ago by eminitutor.
    May 9, 2015 at 2:36 am #441831
    eminitutor

    Image

    May 9, 2015 at 2:37 am #441832
    eminitutor

    Finally got pic at link above

    May 9, 2015 at 2:39 am #441833
    eminitutor

    • This reply was modified 9 years, 6 months ago by eminitutor.
    May 10, 2015 at 7:17 am #442062
    Rikard

    Hi!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Best regards,
    Rikard

    May 10, 2015 at 4:01 pm #442109
    eminitutor
    This reply has been marked as private.
    May 11, 2015 at 9:21 am #442285
    Rikard

    Hi!

    You can delete user you don’t want any more by going to Users in WordPress backend, the same goes for the comments which are located under Comments.

    Best regards,
    Rikard

    May 11, 2015 at 5:31 pm #442583
    eminitutor

    Hi Rikard,

    No I can’t, there are no check boxes in comments to delete the comment or the author. The authors referenced in comments are not listed under users
    Please advise, thanks

    May 13, 2015 at 5:26 am #443524
    Ismael

    Hi!

    Hmm.. That’s weird. How did you add those comments anyway? You need to delete them directly in the database. Look for the prefixname_comments table.

    Cheers!
    Ismael

    May 13, 2015 at 6:02 am #443534
    eminitutor

    I didn’t add them, they were left over from initial install. There is nothing called a prefixname_comments table the comes up in a search of files. do you have .any other suggestions?
    thanks

    May 13, 2015 at 5:37 pm #443876
    Yigit

    Hey!

    Can you please try de-activating all active plugins and check if that helps?

    Best regards,
    Yigit

    May 13, 2015 at 5:46 pm #443884
    eminitutor

    Hi Yigit,

    Its been there since day 1 without any plugins installed and I have uninstalled all the plugins for other reasons and the problem was still there. I am 100% positive its not a plug in issue.

    May 16, 2015 at 10:10 pm #445305
    Andy

    Hey!

    I can’t login and get error messages when trying:

    Seems that Wordfence (plugin) is blocking me. By the way I can see other active plugins as well on your website. Are you using any caching plugin? if yes please go into it’s settings and switch off caching function, afterwards deactivate the whole caching plugin, then clear browser cache and refresh your browser a few times.

    When deactivating all plugins does not help, you would need to delete all theme files and get a fresh copy from your themeforest account. Maybe there are some corrupted files on your installation.

    Hope this will help.

    Cheers!
    Andy

    May 17, 2015 at 11:19 pm #445454
    eminitutor
    This reply has been marked as private.
    May 20, 2015 at 12:55 pm #447068
    Andy

    Hey!

    Finally I can login into your site.

    You are using lots of plugins. Does any plugin have a caching function? because if you just deactivate the plugin it will still keep caching. That is why I told you in my previous post to go into your caching settings and switch off caching, purge/clear caching afterwards and then deactivate the plugin. Did you do this?

    However, I can’t find any comments left from another installation on your website. Could you provide us a link showing them? maybe screenshots (imgur.com, dropbox link) could help to show the problem.

    Cheers!
    Andy

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