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April 29, 2015 at 1:46 pm #436645
I have a contact page on a site I created for a friend… I’m unable to click the ‘Send Button’ – it doesnt respond like a button. if anyone can help that’d be great – i’m running the latest version of enfold.
http://jenniewilson.co.uk/contact/
^ the page if you wish to have a look **EDIT: It’s only a problem on MOBILE devices**
Thanks
- This topic was modified 9 years, 7 months ago by jaketovey94.
April 29, 2015 at 9:02 pm #437042Hi jaketovey94!
It’s working fine on my end. Are you sure your filling out all of the required fields? If they are not filled out correctly then they will be highlighted in red instead of green.
Best regards,
ElliottApril 30, 2015 at 10:17 am #437281Hi – thanks for your response…. Are you testing on a mobile device? It works fine for me on a PC web browser just not on my phone or iPad… thank you
April 30, 2015 at 3:48 pm #437534Hey!
I was able to submit a test mail – http://i.imgur.com/7CCi2Pj.png
Can you please try updating Enfold to the latest version 3.1.5 and check if that helps?Regards,
YigitApril 30, 2015 at 4:01 pm #437540Hi Yigit,
Thanks for testing it. The problem persists for me even after updating to 3.1.5. The contact form is working – from my pc it’s fine. and on an ipad i can press ‘Go’ from the keyboard and it submits the form – however the ‘Send button’ doesnt seem to respond on press. the friend who’s site it is reported it to me because she uses an ipad too.
Thanks again for looking into it
April 30, 2015 at 4:11 pm #437545Hey!
What kind of changes have you made on theme? Can you please try reverting them temporarily and see if that helps?
Best regards,
YigitApril 30, 2015 at 4:23 pm #437561The styling changes in the quick css box i’ve pasted below – unfortunately i’ve tried reverting the settings with no such luck.
.image-overlay.overlay-type-extern .image-overlay-inside {
display: none !important;
}
.image-overlay {
background: none !important;
}
.image-overlay .image-overlay-inside:before {
content: “” !important;
}
div#header_main_alternate {
background-color: #313131;
}
#top #header .social_bookmarks_facebook a {
background-color: #bdbdbd;
}
#top #header .social_bookmarks_gplus a {
background-color: #bdbdbd;
}
#top #header .social_bookmarks_gplus a {
right:-1px;
}
.header_color .sub_menu>ul>li>a, .header_color .social_bookmarks a
{ color: white;
}May 4, 2015 at 12:57 pm #438855Hi!
it’s working normally for me on my htc mobile device and I get “Your message has been sent”. Could you fix it? Please clear browser cache.
Cheers!
Andy -
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