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Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 8, 2015 at 3:46 pm #425373
    Jason

    Hello,

    I have the issue that Enfold 3.1.3 in responsive mode. Users opening our page on an iPhone/iPad can open the mobile menu and use the links, but they can’t scroll the menu. This means that all menu items that are outside the screen can’t be reached.

    I already tried removing all customizations in functions.php, disabled all plugins, remove all custom css etc – no luck.

    Thanks for your advice.

    Kind regards
    Jason

    April 8, 2015 at 4:13 pm #425389
    Yigit

    Hi Jason!

    Thank you for the information. Our devs are currently working on it. I am adding your topic to the list as well

    Cheers!
    Yigit

    April 14, 2015 at 10:27 pm #428504
    Jason

    Hi Yigit

    it’s been a while already since this issue was reported by the first users. Is there any update yet?

    Thanks,
    Jason

    April 15, 2015 at 12:10 am #428543
    Yigit

    Hi Jason!

    This issue is unfortunately a very tricky one and our devs are still working on it. Sorry for the inconvenience.

    Cheers!
    Yigit

    April 23, 2015 at 8:43 am #433299
    Jason

    Hi Yigit,

    another week has passed and there is still no update on this issue? I understand it might be a tricky one, but it is also an absolutely critical one. The issue that menus are not scrollable on iPad/iPhones has been reported by many users, all of which have been very patient, even though our websites lose customers and potential sales as long as the visitors are not able to navigate the website correctly.

    Since the rest of Enfold works so flawlessly, I’m not keen to change to another theme. Can you please provide an outlook on when a fix can be expected?

    Thanks a lot
    Jason

    April 24, 2015 at 4:39 pm #434211
    Yigit

    Hi Jason!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 767px) {
.boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
}

    Enfold version 3.1.4 will fix the issue

    Best regards,
    Yigit

    April 25, 2015 at 11:57 pm #434763
    Jason

    Hi Yigit,

    thanks for your reply. I have removed all custom CSS from style.css and quick CS, copied your CSS snippet into Quick CSS, saved, emptied all caches and reloaded the page on iPhone. The scrolling issue remains the same. Do you have any other advice? Also, when will enfold 3.1.4 be released?

    Thanks
    Jason

    April 27, 2015 at 8:16 am #435080
    Rikard

    Hi!

    Thanks for letting us know, I’ve alerted our devs there’s a problem with the fix. We’ll get back to you asap.

    Regards,
    Rikard

    April 27, 2015 at 10:57 am #435139
    Kriesi

    Hi!

    Mind posting me the credentials to log into your backend so I can test a few extra css rules? The login data you provided earlier does not seem to work anymore. Not sure why this is not working for you. Probably because of a customisation or maybe we are missing something

    Best regards,
    Kriesi

    April 29, 2015 at 8:54 am #436542
    anette777

    Hi Yigit & Kriesi,

    I have had the same problem with mobile-menu not being scrollable, but the CSS code provided by Yigit solved the problem now.
    Thanks !

    BR Anette

    April 29, 2015 at 3:42 pm #436753
    Yigit

    Hi!


    @anette777     Glad it helped! We will keep the thread open to hear from the OP. If you have any other questions or issues, please feel free to start a new thread :)

    Cheers!
    Yigit

    May 6, 2015 at 1:37 am #440067
    ivolutionconsulting

    Is there a fix for the stuck menu on mobiles?

    If so, can you please paste it here?

    Thanks

    Alan

    May 7, 2015 at 4:58 am #440738
    Rikard

    Hi Alan!

    Could you try to update to the latest version of the theme, 3.1.5, to see if that helps?

    Best regards,
    Rikard

    May 14, 2015 at 10:25 am #444188
    Jason

    Hi Rikard,

    3.1.5 seems to have fixed it. Thanks!

    Jason

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Viewing 14 posts - 1 through 14 (of 14 total)
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