Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 1, 2015 at 5:34 pm #422042
    mgb913

    Client has an iphone, and reports that the mobile menu doesn’t scroll when used on iphone and ipad. The menu is fairly long.

    Any suggestions to combat this issue? It’s a big deal to the client.

    http://www.cranebuzz.com/

    April 2, 2015 at 12:56 pm #422435
    Ismael

    Hey mgb913!

    Thank you for using Enfold.

    Please try to deactivate all plugins then test it again. If possible, please post the ftp and wp login credentials here so that we can inspect the site.

    Cheers!
    Ismael

    April 2, 2015 at 2:02 pm #422470
    mgb913
    This reply has been marked as private.
    April 2, 2015 at 2:56 pm #422503
    Yigit

    Hey!

    We have reported the issue to our devs. Do you mind posting FTP access here privately just in case we need it to debug the issue?

    Cheers!
    Yigit

    April 2, 2015 at 3:49 pm #422537
    mgb913
    This reply has been marked as private.
    April 2, 2015 at 3:51 pm #422539
    Yigit

    Hey!

    Thank you for the information. We will keep you updated :)

    Regards,
    Yigit

    April 7, 2015 at 9:38 pm #424967
    mgb913

    Any progress on this?

    April 9, 2015 at 7:35 am #425725
    Ismael

    Hey!

    I’m sorry for the delay. You don’t have the latest version of the theme right now. Please update the theme to version 3.1.3. If possible, after the update, please deactivate all plugins then test the site again on mobile. Remove browser cache before reloading the page. I hope the update fixed the issue.

    Regards,
    Ismael

    April 24, 2015 at 4:40 pm #434215
    Yigit

    Hi!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 767px) {
.boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
}

    Enfold version 3.1.4 will fix the issue

    Cheers!
    Yigit

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