Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 26, 2015 at 1:06 am #418229
    jbenn

    Hi,

    I’ve got this problem:
    I have put a background image in „Allgemeines Styling:Body Background“ (see screenshot), but it doesn’t show on the website: http://www.galerie-krenzel.de.
    I tried this advice (https://kriesi.at/support/topic/problem-boxed-site-background-and-new-minimal-header-enfold-3-1/) with modified footer, but that doesnt work either.
    Do you have any advice?

    screenshotscreenshot:

    • This topic was modified 9 years, 7 months ago by jbenn.
    March 27, 2015 at 12:30 am #418939
    Andy

    Hi Juergen!

    can you please upgrade to Enfold v3.1.2.?
    It seems to me that your host is using some kind of caching. Could you please contact your server to ask them about that?

    Regards,
    Andy

    April 2, 2015 at 1:22 am #422229
    jbenn

    Hi Andy,

    upgrade done; background still doesn’t work. I haven’t any caching problems on other sites on the same server (wp multisite installation).
    I have another issue: I recently upgaded my managed server on php 5.6. But Enfold seems only to work properly under php 5.4, set by cgi/htaccess.

    • This reply was modified 9 years, 7 months ago by jbenn.
    April 2, 2015 at 5:48 pm #422651
    Yigit

    Hey!

    Please update Enfold to the latest version 3.1.3 – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    Starting from version 3.1 Enfold should work fine on php 5.6. I noticed that you have two child themes. Please remove inactive one

    Regards,
    Yigit

    June 5, 2015 at 3:33 pm #455130
    AscenderDesign

    I am experiencing similar issues. I think it might be being caused by legacy ‘general styles’ from an older version of Enfold. Have you ever heard of anything like this before?

    June 6, 2015 at 5:33 am #455372
    Rikard

    Hey!

    No I can’t say I have, could provide us with a temporary admin login so that we can take a closer look please? You can post the details here as a private reply.

    Cheers!
    Rikard

    June 8, 2015 at 12:33 pm #456018
    AscenderDesign
    This reply has been marked as private.
    June 9, 2015 at 11:34 am #456601
    Andy

    Hey!

    you are using W3 Total Cache plugin. Please go into it’s settings and switch off caching. Afterwards deactivate this and all other plugins and clear browser cache before refreshing your website a few times.

    I hope this helps.

    Cheers!
    Andy

    June 11, 2015 at 11:30 am #457730
    AscenderDesign

    No luck I’m afraid. I cleared all caches, disabled them and then disabled the caching plugin. I then disabled all other plugins, but no joy.

    Any ideas?

    June 11, 2015 at 8:28 pm #458013
    Ismael

    Hi!

    You don’t have the latest version of the theme. Please update to version 3.2 then toggle the theme options. Make sure that the templates or files in the child theme folder are updated as well.

    Cheers!
    Ismael

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