Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 25, 2015 at 8:19 pm #418121
    laartje

    Hello,

    I have recently updated my website to Enfold 3.1.1 and the solution I had found in this forum to prevent the menu items display to the right of the mobile website, don’t work anymore.

    This is the code I used:

    @media only screen and (max-width: 990px) {
    #wrap_all {
    position: relative !important;
    }}

    I would like to have it way it was. Can you help me with this?

    Your help would be greatly appreciated.

    Cheers
    Ivana

    March 26, 2015 at 10:46 am #418404
    Rikard

    Hey lara!

    The issue you are referring to is fixed in the version you are using, could you please try to empty your browser cache and reload a few times?

    Regards,
    Rikard

    March 28, 2015 at 10:56 am #419820
    laartje

    Hey Rikard,

    It doesn’t work unfortunately:-( I removed browser cache and reloaded the website several times.
    Strange! You know what makes it this way?

    Greetz, Lara

    March 30, 2015 at 5:56 am #420197
    Ismael

    Hi!

    Please remove the css code then give us a link to the actual website. We would like to check it. Upgrade the site to version 3.1.2.

    Regards,
    Ismael

    March 30, 2015 at 2:15 pm #420417
    laartje
    This reply has been marked as private.
    March 31, 2015 at 5:50 am #420958
    Rikard

    Hey!

    I see the problem you are referring to, it should be fixed in the version you are using. Are you using any caching plugin on the site? Please clear the cache if so and deactivate the plugin, the problem should go away after that.

    Cheers!
    Rikard

    March 31, 2015 at 10:08 am #421017
    laartje

    Hey,

    The plugins I use are:
    Clef, Hero, WP-SpamShield, WP Google Fonts, duplicate. I really don’t know why the menu is still appearing besides the website content. I cleared cache and reloaded the website many many times.
    Any advise would be nice!

    Greetz,

    Lara

    April 1, 2015 at 5:44 am #421743
    Rikard

    Hi!

    Could you try to remove your custom CSS? Please back it up locally before updating. Also, the site requires user name/password after entering the passcode. Could you provide us with the details please? Also, if we could have access to the backend it might help, you can post all the details here as a private reply.

    Regards,
    Rikard

    April 3, 2015 at 5:25 pm #423175
    laartje
    This reply has been marked as private.
    April 4, 2015 at 6:29 am #423360
    Rikard

    Hi!

    I still can’t access the site after entering the code, it’s asking me for user and pass and the last details you provided does not work. It seems to be a password set in .htaccess

    Cheers!
    Rikard

    • This reply was modified 9 years, 7 months ago by Rikard.
    April 4, 2015 at 7:49 am #423391
    laartje
    This reply has been marked as private.
    April 6, 2015 at 4:57 am #423764
    Ismael

    Hi!

    Adding the previous fix works but the update should take care of this by default. I noticed that you added the css hero plugin. What happens when you deactivate it?

    Cheers!
    Ismael

    April 7, 2015 at 7:56 am #424481
    laartje

    Hi!

    Sorry for the hassle. It seems the plugin CSS Hero causing the problem. Now the menu works well. Thanks for the attention:-)

    Greetz, Lara

    April 7, 2015 at 8:29 am #424509
    Rikard

    Hi!

    Ok, glad you found what was causing the problem.

    Best regards,
    Rikard

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