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  • #418068

    I’ve been using Enfold flawlessly for some time, but the updates of WP and WooCommerce that were released late last year just shut down about half of the features. We thought it was a snafu that would correct itself in time, but this week when we recreated the updates, we found the same issues:

    On a product creation page:

    1. Can’t add product tags

    2. VERY slow publishing of product. Also slow when updating.

    3. (PLUGIN ISSUE) The Coupons plugin is not displaying on the admin/create product page.

    4. You can’t edit the permalinks.

    5. There are no layout tools, and you cannot access the advanced layout. If you click, nothing happens.

    6. Similarly, clicking ‘Add Media’ does nothing.

    7. On the right side of the page, when you try to add & assign a ‘FEATURED IMAGE’ there are many problems:

    A type of popup window should open that allows you to upload and assign an image. But no popup window is appearing. In stead, you’re rerouted to the media section itself and there’s no pathway back. Anything unsaved before you tried to ‘add image’ is lost.

    8. (PLUGIN ISSUE) The WP SEO by Yoast is not opening. You cannot access it’s functions, only the title.

    #418777

    Hey virginiamelodysupreme!

    I’m not seeing any of those problems on my XAMPP setup so I’m assuming your getting a javascript error somehow. Let’s try the following.

    1. Deactivate all plugins except WooCommerce and WP SEO.

    2. Make sure WordPress and WooCommerce + WP SEO are updated to their latest versions.

    3. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having problems after doing the above three steps then send us a WordPress login and we’ll take a look.

    Best regards,
    Elliott

    #496118

    okay so after the most recent update of enfold and woo commerce my payment section is no longer working! we are a non-profit and this is urgent! it was working perfectly until latest update. what is going on?

    #496313

    Hi,

    Did you follow Elliotts suggestions? https://kriesi.at/support/topic/major-workflow-issues-with-enfold-after-last-wp-woo-commerce-updates/#post-418777

    If you are still having problem then please provide us with a temporary admin login so that we can take a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

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