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Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 23, 2015 at 11:03 pm #416780
    synergy320

    I having a problem when we try to edit the editor and it’s not working. It also shows loading .gif icon in editor area.
    when I look at the console errors I get these two error:

    Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method ‘toArray’.

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined.

    My WordPress Version 4.1.1

    My theme version! (3.1.1)

    See Screengrab
    https://drive.google.com/file/d/0B9bSUMPbQGlWSkZ3UkRuRU5KS0k/view?usp=sharing

    March 24, 2015 at 8:12 pm #417350
    Elliott

    Hey synergy320!

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having trouble after doing the above two steps then send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    March 27, 2015 at 1:58 pm #419255
    synergy320

    Hi Elliott,
    Thanks for you response.
    It’s working after deactivate the “Advanced Custom Fields Pro” Plugin. But We need this plugin. So can you give us alternative solution.

    Thanks,
    Synergy

    March 27, 2015 at 4:16 pm #419369
    Yigit

    Hey!

    Can you please contact plugin authors as they should have better insight on what could be causing the issue.

    Regards,
    Yigit

    March 27, 2015 at 7:50 pm #419578
    synergy320

    Hi Yigit,

    I am consulting about this problem with plugin author. He had changed to other themes and editor was working perfectly. He told that only problem in ENFOLD themes. Could you help me to resolve the problem.

    See Screengrab

    https://drive.google.com/file/d/0B9bSUMPbQGlWSkZ3UkRuRU5KS0k/view?usp=sharing

    Thanks,
    Synergy

    March 30, 2015 at 5:28 am #420181
    Ismael

    Hi!

    I’m sorry but we don’t provide support for third party plugins. What is it in the plugin that you can’t create with the advance layout builder?

    Regards,
    Ismael

    March 30, 2015 at 8:31 pm #420784
    nguyen51

    I hate to hijack this thread, but I’m having the same problems with Enfold and Advanced Custom Fields Pro as well. I’m sure as with synergy320 this plugin is pretty vital to our sites. Could you take a look at the error at least with Avia Builder?

    Uncaught Error: cannot call methods on sortable prior to initialization; attempted to call method 'toArray'jquery.js?ver=1.11.1:2 m.extend.errorwidget.min.js?ver=1.11.2:11 (anonymous function)jquery.js?ver=1.11.1:2 m.extend.eachjquery.js?ver=1.11.1:2 m.fn.m.eachwidget.min.js?ver=1.11.2:11 a.widget.bridge.a.fn.(anonymous function)postbox.min.js?ver=4.1.1:1 (anonymous function)jquery.js?ver=1.11.1:2 m.extend.eachjquery.js?ver=1.11.1:2 m.fn.m.eachpostbox.min.js?ver=4.1.1:1 postboxes.save_orderavia-builder.js?ver=0.8:135 $.AviaBuilder.place_topavia-builder.js?ver=0.8:118 $.AviaBuilder.set_upavia-builder.js?ver=0.8:107 $.AviaBuilderavia-builder.js?ver=0.8:1370 (anonymous function)jquery.js?ver=1.11.1:2 m.Callbacks.jjquery.js?ver=1.11.1:2 m.Callbacks.k.fireWithjquery.js?ver=1.11.1:2 m.extend.readyjquery.js?ver=1.11.1:2 J

    March 31, 2015 at 7:59 pm #421514
    Yigit

    Hey!

    Appearantly there is a conflict between two but as we mentioned, plugin authors should have better insight on what could be causing the issue.

    Cheers!
    Yigit

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