Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 19, 2015 at 6:10 am #414164
    zerozendesign

    Hi guys –

    I noticed today on one of my sites that the videos For Sensei no longer show up on the front end. This is since I updated to the latest version of Sensei. Had to update due to an error that was being thrown.

    I reverted to twenty fifteen and the video showed up. Also disabled all plugins while enfold enabled, no luck. Definitely a theme issue.

    March 19, 2015 at 3:58 pm #414552
    zerozendesign

    Wanted to see if there was any movement on this issue. Clients are getting antsy.

    March 20, 2015 at 5:48 am #415029
    zerozendesign

    Really need to get a solution for this. I’m having clients who are canceling and requesting refunds because they cannot complete the course. Thanks.

    March 20, 2015 at 7:01 am #415061
    Josue

    Hi,

    Can you please create us a temporary FTP account? post it here as a private reply.

    Also, do not create new replies in your topic as it creates the opposite effect, it sends the topic to the end of our queue.

    Regards,
    Josue

    March 20, 2015 at 5:16 pm #415412
    zerozendesign
    This reply has been marked as private.
    March 21, 2015 at 1:25 am #415601
    Josue

    Hi!

    The problem doesn’t come from Enfold but from your child theme, something is missing in your child theme single lesson template (/themes/pt-seminars/sensei/content-single-lesson.php), i tested reverting it to the default Sensei single lesson template (plugins/woothemes-sensei/templates/content-single-lesson.php) and the video showed as expected, here’s a comparison that could help you spot the culprit (left: your child template / right: sensei default template):
    https://www.diffchecker.com/6jjhy6k4

    Regards,
    Josue

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