Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 16, 2015 at 3:23 pm #412204
    Simplify

    Hi,

    I’m getting this error when clicking the tab on mobile view:

    shortcodes.js?ver=3:2600 Uncaught TypeError: Cannot read property ‘top’ of undefinedshortcodes.js?ver=3:2600 open_contentshortcodes.js?ver=3:2554 (anonymous function)jquery.js?ver=1.11.1:3 m.event.dispatchjquery.js?ver=1.11.1:3 m.event.add.r.handle

    here’s the link http://villageclubs.com/group-exercise/group-exercise-schedule/#tab-id-4

    March 16, 2015 at 9:23 pm #412592
    Elliott

    Hey Simplify!

    It looks like your using Enfold 3.0.5. Go ahead and update to the latest version, 3.1, and then deactivate all of your plugins to see if that fixes it.

    See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Regards,
    Elliott

    March 17, 2015 at 4:48 pm #413091
    Simplify

    Hi Elliot,

    I just updated to 3.1 but still getting the error.

    I have the following plugins activated:

    The Events Calendar
    Widget Logic
    Akismet
    All In One SEO Pack
    Google XML Sitemaps
    Gravity Forms
    TinyMCE Advanced

    March 17, 2015 at 6:32 pm #413153
    Günter

    Hey!

    Thank you for coming back.

    I figured out, that there seems to be a bug – but I could not fix it. I forwarded it to Kriesi to have a look at it.

    As soon as we have a solution we will get in contact with you again.

    Thanks for your patience.

    Can you please create us a temporary Admin account? You can post it here as a private reply.

    Cheers!
    Günter

    March 18, 2015 at 2:14 pm #413630
    Simplify

    I’m going to create a temporary admin account. I’m assuming you will just check and won’t do any changes or modification, correct? I don’t want any downtime please. Thanks

    March 18, 2015 at 2:23 pm #413646
    Simplify
    This reply has been marked as private.
    March 19, 2015 at 5:25 pm #414658
    Elliott

    Hey!

    I don’t see any errors on my XAMPP setup.

    I viewed your page edit screen but all I see in the content are some links so I’m guessing your editing the page.php template to add those tabs and AJAX features? It’s most likely those customizations your doing that are causing the problem.

    What happens when all plugins are deactivated and only Enfold is activated instead of your child theme?

    Try uploading a fresh copy of Enfold with no customizations and check to see what happens there.

    Regards,
    Elliott

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