Problem with menu drag and drop - Support | Kriesi.at

Viewing 13 posts - 1 through 13 (of 13 total)

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Posts
March 16, 2015 at 11:58 am #412036

denkis
Participant

Hello,

I ran against a problem with the drag and drop function in the Menu creator, i can’t move and item by draggin with the mouse. I got the following jquery error:

Fout: ReferenceError: jQuery is not defined

Bronbestand: http://milieusystemen.mijndenksite.nl/wp-admin/load-scripts.php?c=1&load%5B%5D=utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-droppable,wp-ajax-respons&load%5B%5D=e,jquery-color,wp-lists,postbox,nav-menu&ver=4.1.1
Regel: 12

I tried to disable all plugins but this hasn’t got a positive result, i’m using the latest version of Enfold (3.0.4) and the latest version of wordpress (4.1.1.)

Hope you can help me out.

Jack

March 16, 2015 at 2:23 pm #412133

Yigit
Keymaster

Hi denkis!

Can you please update Enfold to the latest version 3.1 firstly and check if that helps – http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Yigit

March 17, 2015 at 11:32 am #412859

denkis
Participant

Hello Yigit,

i tried this but it didn’t work, it even brought me more problems. Is there another workaround?

Kind regards,

Jack

March 18, 2015 at 4:27 am #413348

Ismael
Moderator

Hey!

Please provide a link to the actual website. Make sure that you have the latest version of the theme, version 3.1. If possible, deactivate all plugins while testing the site. If you can’t deactivate the plugins, switch to a default theme. See if the “drag and drop” function works.

Cheers!
Ismael

March 23, 2015 at 11:31 am #416314

denkis
Participant

This reply has been marked as private.

March 24, 2015 at 5:18 am #416901

Rikard
Keymaster

Hey!

Could you provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

What additional problems did you get from updating? It’s more difficult for us to help you if you are running an outdated version.

Cheers!
Rikard

March 24, 2015 at 10:45 am #416980

denkis
Participant

This reply has been marked as private.

March 25, 2015 at 4:29 am #417537

Rikard
Keymaster

Hi!

We can fix styling errors if you should have any problems on updates, if you still don’t want to update to the latest version, please try to overwrite your theme files via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/.

Also, did you try if your problems goes away when activating one of the default WordPress themes?

Best regards,
Rikard

March 25, 2015 at 12:58 pm #417710

denkis
Participant

This reply has been marked as private.

March 25, 2015 at 12:59 pm #417711

denkis
Participant

This reply has been marked as private.

March 25, 2015 at 3:29 pm #417789
Yigit
Keymaster
Hi!

Please try adding following line to your wp-config.php file near top
```
define('CONCATENATE_SCRIPTS', false );
```
Cheers!
Yigit
March 25, 2015 at 3:59 pm #417817

denkis
Participant

Great! problem solved!!!!

Thank you very much

March 25, 2015 at 4:01 pm #417820

Yigit
Keymaster

Hey!

You are welcome, glad we could help :)
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Cheers!
Yigit
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Viewing 13 posts - 1 through 13 (of 13 total)

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