Viewing 14 posts - 1 through 14 (of 14 total)
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  • #408535

    For some versions of Chrome, the icons and promo boxes are not showing up over the video until you right click and inspect elements. At that point they are visible even after leaving and returning to the page. It is only on the first load that they are not visible and until the inspect element feature is called.

    #408688

    Hi sooter8!

    Do you have a link for a page where this is happening? Also, what versions of Chrome is it happening on?

    Best regards,
    Rikard

    #408885
    This reply has been marked as private.
    #409639

    Hey!

    It seems to happen only on first load. Please try to purge the plugin cache then test the site again. Try to add this to the functions.php file:

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	$(window).on("resize", function (event) {
    		if (event.originalEvent === undefined) {
    			var alien = 'alien';
    			console.log(alien);
    		} else {
    			var human = 'human';
    			console.log(human);
    		}
    	}).resize();
    })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Ismael

    #410001

    Thanks for your reply.

    We have removed all caching features again but still no change in the problem. You are correct it happens on first load at random, but it also happens intermittently on refresh after that as well.

    Where should I put the new action in the function file?

    Thanks!

    #410299

    Hi!

    Please try to add it to the very bottom of functions.php. Please let us know if you have any luck with it.

    Best regards,
    Rikard

    #410878

    Hello – unfortunately, we are still having the same problem.

    #411398

    Hi!

    Actually, I cannot reproduce the issue again. Please post the login details. Set it as a private reply.

    Best regards,
    Ismael

    #412186

    Sadly I am having the same issue and I was not able to find an answer in this forum.

    The provided sollution of the functions.php did not work.

    Please advice, a test case can be found on http://www.slimmerwifi.nl

    #412291
    This reply has been marked as private.
    #412622

    This issue has been solved by updating to Enfold 3.1!

    #412887

    Hey!

    Great, @sooter8, did you also get this solved by updating to 3.1?

    Cheers!
    Rikard

    #413371

    Unfortunately it has not been fixed for me and is still intermittently not loading the icons. It is also now sometimes not loading the icon list items as well on many pages.

    #415036

    Hi!

    I cannot reproduce the issue now. The icons display immediately on page load. Please try to remove browser cache then reload the page.

    Best regards,
    Ismael

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