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  • March 4, 2015 at 4:52 pm #405860
    fluencylegal

    Using Enfold 3.0.8 … easyslider displays fine on a computer monitor, but on iPad and iPhone the slider is showing no content (to be clear, the space/container for the slider is displayed, but there are no images/content inside that space).

    Have tried rolling back WordPress to 4.0 – doesn’t fix the problem. Even tried rolling back to 3.6 – same issue. Same issue with 4.0.1 and 4.1.1

    Any ideas?

    March 4, 2015 at 9:47 pm #406065
    Elliott

    Hey fluencylegal!

    Send us a link to your page and we’ll take a look. You can set your reply as private if you wish.

    Be sure to deactivate all plugins while testing.

    Cheers!
    Elliott

    March 5, 2015 at 2:46 am #406184
    fluencylegal
    This reply has been marked as private.
    March 5, 2015 at 12:37 pm #406356
    fluencylegal
    This reply has been marked as private.
    March 5, 2015 at 9:24 pm #406681
    Elliott

    Hi!

    There are a few javascript errors. Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    Let us know when your done with those two steps so we can take another look.

    Regards,
    Elliott

    March 6, 2015 at 2:57 am #406788
    fluencylegal

    Hi Elliot – I discovered the problem by deactivating all plugins and the re-activating them one by one …

    There is a conflict with a plugin called “Popup Maker” – when it is active, the easyslider is breaking.

    What popup plugin will be safe to use with Enfold? BTW, I think adding a popup feature into Enfold itself would be a really great and much needed addition !!

    ps, I also noticed, when the Popup Maker plugin was active, that I was getting a “Cannot send session cache limiter – headers already sent” error message somewhere inside Popup Maker. But the popups were still working (although the easyslider wasn’t).

    I’m happy to switch to a different popup plugin – just need something that will allow me to embed any html content into a lightbox popup when a button on the page is pressed.

    March 6, 2015 at 5:20 am #406805
    fluencylegal

    Hi Elliot – I’ve got some further intel on this now …

    It seems now that it was not actually the Popup Making plugin itself that was causing the problem. What I was doing is embedding into the popups some online forms, using javascript embed code provided by a third party online forms provider. When embedding the third party online forms, there are settings about whether jquery and/or jquery UI need to be called in the embed code. When leaving out jquery UI, it seems to work!

    Please take a look now. Does it look ok to you now in terms of javascript errors?

    HOWEVER – there is still an annoying problem with the horizontal scrolling on iPhone. The main top navigation menu section is actually loading and sitting off the screen on the right, even without clicking the button to access it, so if you scroll right you can actually scroll the whole page off the screen.

    Any ideas what might be causing this problem with the main top navigation menu?

    March 6, 2015 at 7:00 pm #407210
    Elliott

    Hey!

    Seems to be ok now.

    For the horizontal menu problem try adding this to your custom CSS.

    @media only screen and (max-width: 767px){
    .responsive.html_header_sidebar #top {
        position: relative;
    }
}

    Cheers!
    Elliott

    March 6, 2015 at 10:01 pm #407310
    fluencylegal

    Hi Elliot,

    That CSS didn’t solve the problem, but this CSS seems to have worked:

    ul#mobile-advanced {position: fixed !Important;}

    Is that working and looking good to you now?

    cheers

    March 9, 2015 at 4:56 pm #408247
    Elliott

    Hey!

    If that’s what your wanting then yes I suppose it looks fine.

    I noticed some weird behaviour with your slider caption though which is coming from this CSS.

    .responsive #top .slideshow_caption h2 {
  font-size: 15px !important;
  position: fixed !important;
  text-align: center !important;
}

    And your also still getting some javascript errors which appear to be coming from a plugin.

    Cheers!
    Elliott

    March 10, 2015 at 6:58 am #408650
    fluencylegal

    Hi Elliot,

    I had to add that CSS in to fix the slider caption, because otherwise it wasn’t responsive at all !!! I considered that to be a bug with the easyslider. Try removing that CSS and seeing how the slider caption behaviour changes – it’s totally no good without that code in there.

    How are you seeing / diagnosing the javascript errors ?? I’m not a develop so I don’t know where to look to find those sorts of problems.

    Are you able to diagnose what plugin is causing the issue?

    Cheers!

    March 10, 2015 at 8:06 pm #409045
    Elliott

    Hi!

    If your using Chrome you can right click and inspect element and switch to the Console tab to view the errors. If your using Firefox then you can download and install Firebug which is a bit more user friendly and do the same.

    I would try deactivating all plugins and then reactivate them one by one to see which one is causing the error.

    Best regards,
    Elliott

    April 19, 2015 at 5:16 am #430815
    trudylane
    This reply has been marked as private.
    April 20, 2015 at 10:10 am #431183
    Rikard

    Hey!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

    Cheers!
    Rikard

    April 20, 2015 at 11:01 am #431207
    trudylane
    This reply has been marked as private.
    April 21, 2015 at 8:57 am #431823
    Ismael

    Hey!

    You can create a new thread. Include website url and login credentials. Make sure that you’re running Enfold 3.1.3 on WordPress 4.1.1.

    Best regards,
    Ismael

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