Viewing 20 posts - 1 through 20 (of 20 total)
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  • March 2, 2015 at 8:58 pm #404769
    shytalk264

    I have Enfold v.3.0.8 running on WordPress 4.1.1 [all latest versions as far as I know]

    Using the single page setup all settings work fine when viewed in OS X Firefox, Chrome or Safari. As soon as I view on Android [tablet or phone] the background images are random – in other words images in the media library but certainly not as set in the Enfold settings.

    Why should the settings work okay in one system but not in another. All help or comment gratefully received.

    BTW: If you wish to check in your browser on your system the URL is: http://la-charmante.com/2/

    You will soon know if the display is working correctly – the text is normal and readable against a solid color background. If you’re geeting the rror you cannot read the text against the image background. Thank you all.

    Best wishes,
    Peter deP
    Monday – 19:58h.
    02-March-2015

    March 3, 2015 at 10:35 am #405042
    Rikard

    Hi shytalk264!

    Did you try to flush the cache, restart and reload your Android browser a few times?

    Best regards,
    Rikard

    March 3, 2015 at 10:53 am #405052
    shytalk264

    Hi Rikard:

    Thanks for your response. Yes, I have tried that, and rebooting and different browsers. I’ve checked on laptops and PC systems and there is no problem at all. It occurs only on Android devices – all of them!

    Any further ideas on what I might try, please?
    Anybody else encountered this issue?

    Best wishes,
    Peter deP
    Tuesday – 9:53h.
    03-March-2015

    March 4, 2015 at 7:26 am #405582
    Rikard

    Hi!

    I don’t have an Android device myself but I’ve flagged the rest of the team to check it out. Exactly what devices are you getting this issue on?

    Cheers!
    Rikard

    • This reply was modified 9 years, 8 months ago by Rikard.
    March 5, 2015 at 8:15 am #406256
    shytalk264

    Hello again:

    Devices are Edison 2 Quad core tablet and OPPO 7 mobile hone – bith with latest Androud.

    Best wishes,
    Peter deP
    Thursday – 7:15h.
    05-March-2015

    March 5, 2015 at 7:45 pm #406640
    Elliott

    Hi!

    I checked on a Nexus 7 but everything looks the same as it does on desktop. What browser are you using on the Androids? If it’s not the official Chrome browser then try downloading and viewing on that.

    Best regards,
    Elliott

    March 5, 2015 at 8:25 pm #406658
    shytalk264

    Hi Elliot:

    Thanks for your help.
    At last, I have found the culprit. It’s not the Android OS – it’s Firefox – for some reason it messes the page. Use Chrome, Safari and it’s fine – on mobile tablet or whatever.

    Best wishes,
    Peter deP
    Thursday – 19:25h.
    05-March-2015

    March 6, 2015 at 7:40 am #406837
    Rikard

    Hi!

    Ok, so you only have problems using Firefox on Android devices?

    Cheers!
    Rikard

    March 6, 2015 at 11:41 am #406923
    shytalk264

    Hello again:
    Yes, seems that way. I guess I can live with that but FF is still a very popular browser. Maybe next time there’s an upgrade you guys can take a look at that please.

    Best wishes,
    Peter deP
    Friday – 10:41h.
    06-March-2015

    March 7, 2015 at 2:26 pm #407485
    Ismael

    Hey!

    Is it possible for you to provide a screenshot of the issue? Maybe we can provide a browser or mobile specific fix for it.

    Best regards,
    Ismael

    March 7, 2015 at 2:45 pm #407493
    shytalk264

    Sure – here are two screen clips of the same screen area. The first is on a mobile in Android Firefox and the other [as it should appear] is Safari on OS X Mac Yosemite.

    Android Firefox

    OSX Safari

    Best wishes,
    Peter deP
    Saturday – 13:41h.
    07-March-2015

    March 10, 2015 at 9:09 am #408672
    Ismael

    Hi!

    You have this custom css code:

    .responsive .container {
max-width: 3000px;
}

    I think 3000px is a bit too much. Default is 1030px. If you don’t mind, please post the css modifications that you have on pastebin.com. We would like to check it.

    Regards,
    Ismael

    March 25, 2015 at 1:52 pm #417728
    hermelina

    Hi folks,

    could you tell me please, if you’ve found an solution in this case? As two of my pages show the same issue on firefox for android, I’m very interested in it. Unfortunately, the custom css code did not work for it and the latest update (3.1.2) neither.

    Best wishes
    hermelina

    March 26, 2015 at 7:25 pm #418758
    Yigit

    Hey!


    @hermelina     Can you please post the link to your website and point out the section where we can see the issue?

    Best regards,
    Yigit

    March 26, 2015 at 7:55 pm #418773
    hermelina
    This reply has been marked as private.
    March 29, 2015 at 5:31 pm #420027
    Ismael

    Hi!


    @hermelina    : I checked the site on a browser emulation, using Firefox 14 for android mobile and tablet, but I don’t see any issues on the page. Can you please provide a screenshot?

    Cheers!
    Ismael

    March 30, 2015 at 7:31 pm #420742
    hermelina
    This reply has been marked as private.
    March 31, 2015 at 9:25 am #421005
    Rikard

    Hey!

    You can upload screenshots to for instance imgur.com or a public dropbox folder and then link them here if you like.

    Cheers!
    Rikard

    June 4, 2015 at 11:27 am #454366
    steviger

    Hi,

    I have the same issue with Firefox browser/ HTC one 8. Please see the screenshot here and the desktop verzion here: http://www.s-pod.nl. The image should only be the background for the newsletter signup form.

    Cheers,

    steven

    June 5, 2015 at 6:35 pm #455236
    Andy

    Hi!

    we are sorry, but Firefox is not really support for mobile, due to little demand.

    Best regards,
    Andy

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