Having some issue with the latest Gravity Form
1. Popup not showing when hitting “new form”, screen fade to tinted black and thats all.
2. When I click edit forms, I am unable to click the options for that field usually there will be a dropdown box for that particular fields for example changing of field label name and conditional logic but this dropdown box is missing
Please help
No issue when switching over to default word press themes
Hey gohyongjin!
I’m having trouble logging in. Is the information correct?
Regards,
Elliott
I have the same issue as described above. When the default WP theme is used, everything works fine.
I wrote to Gravity Form support, and they replied:
“You should report the conflict to that theme developer. Please have them reach out to us directly if they need assistance resolving the conflict. They shouldn’t be outputting scripts or code on our pages of the admin. Our update just exposed the flaw: the issue is not with the Gravity Forms plugin update. Thank you.”
Turning off all plugins doesn’t help either.
Hi!
@gohyongjin, I created a new test form and didn’t see any issues. There were no javascript errors or anything that looked out of the ordinary. Take a screenshot and highlight what is going on so we can get a better idea.
@AriadPart, Send us a WordPress login and we’ll take a look.
Regards,
Elliott
Hey!
It looks like your having the same problem as here, https://kriesi.at/support/topic/a-conflict-with-gravity-forms/#post-405917. Go ahead and try that fix out and then reply in that thread if your seeing any other problems with gravity forms.
Best regards,
Elliott