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  • February 26, 2015 at 6:31 am #402462
    Pearwcz

    Hi, I have a problem with contact form by Enfold

    I create many fields in contact form, there are ‘is not empty’ fields and ‘valid number’ and so on.

    There are about 6-7 fields including date picker to let customer fill the form.

    When they complete the form, there is an notification email sent to my email that I put in the form to see
    what they wrote in the form to contact us. But I see only result of some field is showed on my email.
    I think this is not correct, there are many fields that should not be empty, but it shows only two fields
    on my email.

    Is there a problem with contact form system? And how can I see the total message by customer from avia-message-system,
    not just only view the notification email.

    How to solve this? (I hope you guys understand my explanation, sorry for my poor English)

    Thanks in advance

    February 27, 2015 at 6:00 am #403175
    Pearwcz

    Hey no answer for this??????????

    it’s a big problem for me… please help!

    I don’t want to install the contact form plugin since Enfold already gives this feature!

    February 27, 2015 at 6:14 am #403180
    Josue

    Hi,

    Do not reply to your topic as it gets pushed to the end of or queue making it harder for us to notice it. Regarding your issue, can you please create me a WordPress administrator account? post it here as a private reply.

    Cheers!
    Josue

    February 27, 2015 at 7:23 am #403212
    Pearwcz
    This reply has been marked as private.
    February 27, 2015 at 11:01 pm #403720
    Josue

    Hey!

    What’s the URL to login to your site? i tried /wp-admin and /wp-login.php with no success, also could you please set-up a test form with this plugin just to discard if the issue is coming from the theme or not?

    Best regards,
    Josue

    February 28, 2015 at 11:26 am #403813
    Pearwcz
    This reply has been marked as private.
    February 28, 2015 at 8:31 pm #403894
    Josue

    Hey!

    Contact form is working, i made a test form here pointing to my address and here’s what i got. Try using a gmail or yahoo account in your forms to discard if the issue is related to your mail server.

    Cheers!
    Josue

    March 2, 2015 at 6:50 pm #404697
    Pearwcz
    This reply has been marked as private.
    March 3, 2015 at 12:45 am #404861
    Josue

    Hey!

    Try adding this at the very end of your theme / child theme functions.php file:

    function change_cf_from() {
	return "support@YOURWEBSITEDOMAIN.com";
}
add_filter('avf_form_from', 'change_cf_from', 10);

    Cheers!
    Josue

    March 3, 2015 at 6:44 pm #405316
    Pearwcz

    I’m sorry to say that it still does not work as the other contact form plugin.

    They send me the field that customer fill out only two fields..

    Full Name: OOOO
    Payment Time-Date: 03 / 03 / 2015

    I have so many fields to let customer fill out and almost of all the fields are ‘is not empty’

    but it sent me the mail showed only two fields that customer filled out…

    March 3, 2015 at 10:36 pm #405457
    Josue

    Hey!

    I can’t access the admin area, the access provided here are not working.

    Best regards,
    Josue

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