Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #401791

    Hi, I have an Advanced LayerSlider on the following page:

    http://www.andersonfilmandmusic.com/run/

    This works very well on laptops, but the layer slider does not display at all on iPhones?
    Note there is an intentional slow fade in on the layer slider sequence.

    Thanks, Richard

    #402130

    Hey Richard!

    I checked your website on my iphone and it does show up on my end – http://i.imgur.com/OjoeOFv.png
    Only issue i see is with the logo and you can fix it with following code

    @media only screen and (max-width: 480px) {
    .logo a { font-size: 50px; }}

    Best regards,
    Yigit

    #402335

    Thanks Yigit, the adjustment for the title size on iPhone is really great, thanks.

    However, unfortunately the layer slider animation is still not appearing on the iPhone. This is not just me – dozens of other people have written to say they cannot see or hear the animation on iPhone

    Thanks, Richard

    #402342

    Also, note that many people on laptops are not seeing the advanced layerslider animations either

    #402392

    Hi, further to my earlier message, I can confirm that on some computers the LayerSlider animations sometimes load, sometimes not. When I go between the various pages on the website, and click back on Screen 8 > RUN, the animation sometimes starts but sometimes it doesn’t.

    I enabled the Develop menu in Safari and see the following error log when the animations don’t load:

    [Error] InvalidStateError: DOM Exception 11: An attempt was made to use an object that is not, or is no longer, usable.
    (anonymous function) (undefined, line 1)
    each (jquery.js, line 2)
    each (jquery.js, line 2)
    k
    onComplete
    render
    (anonymous function)
    fromTo
    (anonymous function)
    each (jquery.js, line 2)
    each (jquery.js, line 2)
    T
    t
    A
    animate
    (anonymous function)
    makeResponsive
    o
    (anonymous function)
    dispatch (jquery.js, line 3)
    handle (jquery.js, line 3)

    #402633

    Hey!

    I still cannot reproduce the issue on my end and screenshot i posted is from an actual iphone. I tried once again now, it loads fine on first load and also after navigating through the site. I asked my teammates to check your website. Please kindly wait to hear from them.

    Cheers!
    Yigit

    #402753

    Hey!

    I don’t have an iPhone, but on my htc android device it’s working fine, as well as on my Laptop (MacBook Pro):

    I can also hear the music. I can’t reproduce the issue.

    Regards,
    Andy

    #402936

    Thanks Andy, but unfortunately it is happening for a lot of people. I tried on another laptop last night and it was happening intermittently. Sometimes the animation was loading, but when I clicked onto another page and back it didn’t load and I got the error

    #403578

    Hey!

    The LayerSlider is working for me on Windows 8 but when I view on a mobile device all I see is an image of a theatre booth. Is that correct?

    Send us a WordPress login so we can get a better idea of what’s going on.

    Cheers!
    Elliott

    #404761
    This reply has been marked as private.
    #405364

    Hey!

    So it’s only viewable on an iPhone then? Unfortunately I do not have one to test on. It looks fine on desktop, Nexus 7 and iPod though.

    I’ll let the rest of our team take a look.

    Cheers!
    Elliott

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.