Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 24, 2015 at 11:05 pm #401763
    abundancing

    Hello,

    Thank you for the great theme. All of a sudden the administrator page in the backend of WordPress for my OUR TEAM page, is no longer working. I am using the Avia Layout Builder with the team template for that page, and there is a spinning wheel in place of the content. I cannot click out of the Avia Layout Builder and access the content in html either. So, I cannot edit this page and I need to! It looks like that entire editor is not working. I just tried to create a new page and I cannot click on the Advanced Layout Editor.

    Please help!
    Thanks,
    Dayna

    • This topic was modified 9 years, 8 months ago by abundancing.
    February 25, 2015 at 7:27 pm #402300
    Elliott

    Hey abundancing!

    Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest. After doing this you should be using Enfold 3.0.8.

    If your still having trouble after doing the above two steps then send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    March 6, 2015 at 9:25 pm #407280
    madoverfish

    Hello Enfold theme team,

    we have our website on http://www.madoverfish.com developed using your brilliant theme. Lot of things seem to stop working on and off. However the most important issue right now is, I’m UNABLE to edit any of my pages. When I go to edit page, the Avia layout builder seems to be frozen. I try pressing “Default Editor’ it doesn’t work. the main content area where I need to type in or make changes or add anything, is like a “spinning wheel” button (as if content is just about to load, but it never does). I just upgraded wordpress to 4.1.1 today (to the latest version). Is the theme NOT compatible with latest release of wordpress or what is the issue? Also I tried adding a new page, the Avia layout builder doesn’t appear. The “Advanced layout editor” button is present, however when I click it nothing happens. So all new pages would be added by default wordpress editor. Can you help me with this issue please? I’m sure others are or may be already facing issues with this. I love this theme and after lot of research had purchased it. BTW i tried opening on various browsers, it doesn’t work. currently using mac.

    Thank you so much
    Suhasini

    March 9, 2015 at 1:17 am #407797
    Ismael

    Hi!

    Thank you for using Enfold.

    Make sure that you have the latest version of the theme, 3.0.8. The update should fix the issue.

    Best regards,
    Ismael

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