Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 23, 2015 at 4:56 pm #400776
    dogocoura

    Hello , friends.
    I apologize for the bad English . I am Brazilian and I have no command of the language .

    Enfold installed on my site and I am unable to upload logo and not the favicon . By clicking on the upload page loads , but nothing appears , does not load completely.

    I also noticed that the side options , are no longer being displayed. Can anyone help me ?

    February 23, 2015 at 4:58 pm #400779
    Yigit

    Hey dogocoura!

    Can you please update Enfold to the latest version 3.0.8 – kriesi.at/documentation/enfold/updating-your-theme-files/
    Can you also please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.

    Cheers!
    Yigit

    February 23, 2015 at 5:35 pm #400823
    dogocoura

    I followed the recommendations made , however, remains a problem. Is there any other solution?

    February 24, 2015 at 8:43 am #401213
    Rikard

    Hey!

    I had a look at your backend and you already have a logo and favicon uploaded, did you manage to get it fixed or is that problem that you want to add other images?

    Regards,
    Rikard

    February 24, 2015 at 2:15 pm #401412
    dogocoura

    Hello, Richard.

    I was able to upload the images, yes, but the error continues. I had to click on the top, on the “Theme Options” and then “Update”, there appeared the options to climb the images.

    But now I have another error in the pages of “Advanced Layout Editor” that clicking has no options.

    February 24, 2015 at 2:16 pm #401413
    dogocoura

    Hello, Richard.

    I was able to upload the images yes, but the error continues. I had to click on the top, on the “Theme Options” and then “Update”, there appeared the options to climb the images.

    But now I have another error in the pages of “Advanced Layout Editor” that clicking has no options.

    February 25, 2015 at 6:40 am #401864
    Ismael

    Hi!

    Looks like you’re using an old version of the theme which is not compatible with WP 4.1. Download the latest version, 3.0.8, then update the theme via FTP.

    Best regards,
    Ismael

    March 2, 2015 at 2:28 pm #404453
    dogocoura

    Hello, Ismael.
    I just checked and it is not true. I’m using the latest version of the theme and still continue with the specified problems.

    Any faster support channel to solve these problems?

    March 3, 2015 at 5:26 am #404935
    Rikard

    Hi!

    Are you sure you have updated? According to your site you are using version: 2.7.1, latest version is 3.0.8 http://www.nahorbastos.com.br/wp-content/themes/enfold/style.css

    Cheers!
    Rikard

    • This reply was modified 9 years, 8 months ago by Rikard.
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