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Hello friendly support team!
The “Heading Size in Pixel” setting in the Special Heading element isn’t working for me at all. It’s been a problem for a while, but I had been able to work around it until recently. I have seen this problem mentioned here before but haven’t found a solution. Any ideas?
-Mackenzie
Hey omnisara!
Let’s try the following.
1. Deactivate all plugins.
2. Completely delete the theme before downloading + uploading a fresh copy from themeforest.
If your still having problems then send us a link to the exact page and a WordPress login and we’ll take a look.
Best regards,
ElliottHey Elliott,
Plugins alone did nothing to change it.
This compete delete/reinstall prospect terrifies me, but I’m up for the challenge! I am a total noob and not a web designer, so I have never done anything this (seemingly) drastic before. All customizations are in my child theme, so can I just delete the main enfold theme and reinstall it without touching the child theme? Just want to confirm that before I go forward.
I learned how to install enfold via FTP this afternoon (thanks, documentation!). With a complete deletion, however, are there extra steps I need to do? I know this is probably a super basic wordpress skill and not an enfold support issue, per se, but I want to make sure I do this right.
Thanks for your patience!
Hey!
If you did all customizations in the child theme then they are safe. Just completely delete the Enfold folder from your WordPress theme directory and then download a fresh copy of Enfold from themeforest and install it in WordPress.
You can export your theme settings in Dashboard > Enfold > Import/Export as an extra precaution.
Also try activating just Enfold instead of your child theme to see if the problem is in your customizations.
Regards,
ElliottHello Elliott,
Thanks for your patience. I deleted and reinstalled Enfold, activated just the theme, then reactivated my child theme – and my site lived to tell the tale! I have also narrowed down exactly where this size issue happens.
In the avia layout builder, it works. In a regular post, it works. In a regular page, it works.
In a custom post type, inserting the shortcode and changing the numeric value for “size” does NOT work. For me, this mainly manifests in any page related to The Events Calendar (I have the pro version). I don’t know if that’s an integration issue on your end or theirs, but I end up just clumsily changing the font size inline (to the text within the shortcode) to get the desired effect. Any ideas on getting these two to play nice so I can cut out that inline style?
Something else I just realized which may be related – when I use shortcodes in an event post, that code shows up as code in the default excerpt the first time I load a page. If I refresh, it goes away and I just see the actual text that should be there. (Calendar View before/after, List View before/after) I can avoid this with a custom excerpt, but that really affects the masonry blog grid since it pulls the ENTIRE custom excerpt, even if it is too “tall” to display with the featured image height.
Again, this may not be related at all, and this may belong more in The Events Calendar support area (which is why I haven’t posted it here as of yet). But thought I’d pass it along as a heads-up just in case.
ugh. images here:
List View / Calendar ViewHey!
The special heading size setting isn’t working because the inline styling is not directly applied to the heading tag. The plugin’s stylesheet overrides the special heading size. Change the heading size via Quick CSS:
.av-special-heading h2 { font-size: 30px !important; }Change h2 to the heading tag set under Heading Type. You might need to enable the custom css class field: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Best regards,
IsmaelSorry for my delayed response.
Thanks for the guidance on what should have been completely obvious! Your patience with beginners like me is greatly appreciated.
I use the special heading at different sizes in my event descriptions all over the place, though, so this would require a ton of separate classes for me. I’ll likely just stick with my current solution, since it is fast and flexible and works (even if its inner workings are a bit ugly).
I’m contacting support at The Events Calendar for the code showing up in the excerpt, since that is probably more on their end as well – unless you have a quick explanation for why that is happening. (I confess, I find you guys much more helpful and easier to understand.) Otherwise, feel free to close this thread.
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