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  • February 18, 2015 at 9:41 pm #398472
    tremblayly

    Hi
    I cannot access any of my products on http://www.lysetremblayjewelry.ca. When testing on my WP Engine host staging area, I deactivated all plugins, then reactivated all one at a time, the only one that will not reactivate is the LayerSlider. I get the following error:

    Fatal error: Cannot redeclare layerslider_load_lang() in /nas/wp/www/staging/lysejewelry/wp-content/plugins/layerslider/layerslider.php on line 76

    While this plugin is deactivated, I can access all of my products – not problem.

    Now before I deactivate the LayerSlider on my live site, without being sure of issues this deactivation may cause, I would like to check with you guys.

    So I need an urgent response before breaking my live site even more!

    Much appreciated.
    Lyse

    February 19, 2015 at 4:38 am #398624
    Josue

    Hi Lyse!

    If you are using LayerSlider as stand-alone plugin you need to tell the theme to disable the bundled one, refer to this documentation entry on how to do that:
    http://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/

    Best regards,
    Josue

    February 19, 2015 at 4:46 am #398626
    tremblayly

    Hi Josue
    I am not usu
    Ing the LayerSlider as stand-alone I use the theme’s bundled one, always have

    Lyse

    February 19, 2015 at 5:03 am #398638
    Josue

    In that case just leave the LayerSlider plugin deactivated. The bundled LS is activated by default.

    Regards,
    Josue

    February 19, 2015 at 8:19 am #398694
    tremblayly

    Hi Josue
    Ok but I can’t access my products at all.
    Lyse

    February 19, 2015 at 9:48 am #398726
    Josue

    Hi Lyse!

    Should work now, needed to re-save the Permalink settings.

    Cheers!
    Josue

    February 19, 2015 at 2:39 pm #398920
    tremblayly

    Hi Josue,
    Great news. Thank you so much!
    Lyse

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  • The topic ‘URGENT – Issue with LayerSlider – I can't access my products on my website’ is closed to new replies.