Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 11, 2015 at 1:54 pm #394324
    ts1812

    Hello

    After install enfold and activating it all the administration panel is gone! – if i return back by browser and try to press on any butoon in the administration panel its always lead to empty page – blank!

    My WordPress version is 4.0

    History:
    , when i purchased this theme long time ago and installed it on 3.8 it was OK, than when i moved to 4.0 it happened the same ,I saw the theme was not supporting 4.0 so i removed the theme and didn’t use it!
    Now after long time I want to rebuild my website, I saw now it’s supporting 4.0, I downloaded it again from envato and loaded it to my website – again same problem!

    Thank you
    Tsahi

    February 11, 2015 at 5:35 pm #394500
    Elliott

    Hi ts1812!

    Make sure WordPress is updated to the latest version and then deactivate all plugins.

    Also make sure your using the latest version of Enfold, 3.0.8.

    If your still having problems then send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    February 11, 2015 at 9:43 pm #394693
    ts1812

    Hello

    I installed 4.1 from scratch and loded enfold 3.0.8 but stil…

    Thank you

    February 11, 2015 at 10:36 pm #394726
    Josue

    Hey!

    Can you please enable Debug Mode and try again? you should see some error messages instead of the blank page.

    Cheers!
    Josue

    February 12, 2015 at 9:23 pm #395345
    ts1812

    Hey

    Thank you for the reply, I did put on debug but now its not matter -the theme is not installed
    i get “You do not have permission to access this document.” after loading the theme
    I guess its htacces file issue? (well I changed it by after redaing in forums but stil…)

    # BEGIN WordPress
    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /wordpress/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /wordpress/index.php [L]
    </IfModule>

    Thank you
    Tsahi

    February 12, 2015 at 10:00 pm #395369
    Josue

    Hi!

    Are you trying to install it via Dashboard upload? make sure there isn’t a folder already named ‘enfold’ in wp-content/themes.

    Best regards,
    Josue

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