Viewing 6 posts - 1 through 6 (of 6 total)
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  • #388246

    Hi,

    I am not sure if this is something you can help me with but I have noticed that the code for the headers in my blog post, inserted through the “Insert theme short code” function is showing in the main body of my emailed blog posts.

    On the blog it renders as the correct formatted heading but in the emails to subscribers it appears as the code.

    [av_heading heading='The Yarn' tag='h3' style='' size='' subheading_active='' subheading_size='15' padding='10' color='' custom_font=''][/av_heading]

    Do I need to change some settings or is this an email browser issue?

    Thanks,

    Clare

    #388688

    Hi Clare!

    What are you using to send the Posts through email?

    Regards,
    Josue

    #388802

    Thanks for getting back to me Josue.

    I am not actually sending the emails, they are the ones that wordpress followers get when they subscribe to the blog. I followed my own blog when it was a free wordpress hosted blog to check that my followers were transferred when I moved to a self hosted blog. I now get an email for every post I do on the blog. It is these emails that do not render correctly.

    Thanks,

    Clare

    #389220

    Hey!

    Can you please provide a screenshot of the issue? I don’t think we can control the email content format.

    Regards,
    Ismael

    #389236

    Hi Ismael,

    I have a screen shot – how do I attach it to this forum?

    Thanks,
    Clare

    #389507

    Hey!

    You can upload your screenshots on imgur.com or Dropbox public folder and post the links here

    Regards,
    Yigit

Viewing 6 posts - 1 through 6 (of 6 total)
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