Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 29, 2015 at 6:56 pm #387899
    bakercom

    Tried to add addthis to our wordpress blog. The plugin is active and the javascript is on the page.

    http://www.cloudcoachinginternational.com/blog/

    This code seems like the culprit:

    class=”at-above-post-homepage addthis-toolbox at-wordpress-hide”

    but I can’t find it in our CSS so am not sure if it is a theme issue or an addthis issue. .

    January 29, 2015 at 8:24 pm #387947
    bakercom

    So all the other posts after me have replies, should I give up waiting?

    January 30, 2015 at 10:37 pm #388567
    Elliott

    Hey!

    I see where it’s being added.

    <div data-url="http://www.cloudcoachinginternational.com/customer-success-7-steps-to-drive-great-interactions/" data-title="Customer Success: 7 Steps to Drive Great Interactions" class="at-above-post-homepage addthis-toolbox at-wordpress-hide"></div>

    But there is nothing inside it. Can you send us a link to the plugin?

    Cheers!
    Elliott

    January 30, 2015 at 10:47 pm #388577
    bakercom

    https://wordpress.org/plugins/addthis/

    February 2, 2015 at 6:23 am #389144
    Ismael

    Hey!

    Did you create an addthis account? It is required to create one if you want to use this plugin: https://wordpress.org/plugins/addthis/faq/

    Best regards,
    Ismael

    February 2, 2015 at 3:14 pm #389339
    bakercom
    This reply has been marked as private.
    February 2, 2015 at 11:39 pm #389738
    Josue

    Hey!

    Please update the theme to the latest version (3.0.8).

    Also, try increasing the memory limit to at least 128M:
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Josue

    February 3, 2015 at 2:34 am #389815
    bakercom

    Both have been done, still doesn’t work.

    February 3, 2015 at 4:06 am #389824
    Josue

    Hi,

    Can you please check if the buttons come up with the default WordPress theme activated?

    Regards,
    Josue

    October 28, 2016 at 7:02 am #705162
    toddvee

    Hi Josue,

    I’m having the same issue that bakercom spoke about where plugins that usually display above/below a post on the single.php page are not appearing at all. Especially on the Masonry or any other non default blog post formats. The odd thing is that these plugins do appear above/below posts when on the advanced edit blog shortcode. But again not on Masonry, etc.

    Look forward to thoughts.

    October 31, 2016 at 8:25 am #706002
    Rikard

    Hi @toddvee,

    Could you post a link to the site in question so that we can take a closer look please?

    Best regards,
    Rikard

    October 31, 2016 at 8:00 pm #706457
    toddvee

    Hi Rikard, I provided some private content. It’s a link to an explanation of what I’m talking about.

    November 3, 2016 at 3:13 am #707477
    Ismael

    Hi,

    I’m sorry but we do not provide support for third party plugins as stated on our support policy. And this thread is about another plugin called “Addthis”. However, I think the issue is that the WP Post Rating plugin is using a default hook or filter which is not present in the masonry template. You may need to edit the config-templatebuilder > av-helper-masonry.php file. Please contact the plugin author for more info.

    Best regards,
    Ismael

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