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Viewing 9 posts - 1 through 9 (of 9 total)
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  • January 23, 2015 at 12:22 am #384112
    JuergenB

    When placing testimonials on a page in the “Testimonial Slider – Large Mode”, the images rotate successfully after the initial page load.

    But after leaving the page alone for a few minutes, the testimonials stop auto-rotating. After this, all testimonials display on top of each other, creating a jumble of text and images. Please see the attached screenshot.

    I’m on the latest version (3.05), MAC OS X Yosemite, Safari Browser.
    My installation has no plugins, only the Enfold Theme.

    Please advise.

    Many Thanks, Juergen

    January 23, 2015 at 6:53 pm #384545
    Yigit

    Hey JuergenB!

    Can you please post the link to your website?

    Best regards,
    Yigit

    January 23, 2015 at 8:26 pm #384613
    JuergenB
    This reply has been marked as private.
    January 26, 2015 at 6:20 pm #385664
    Andy

    Hey!

    do you mind giving us admin access to have a deeper look into this issue? post you login details here as a private reply.

    Cheers!
    Andy

    January 27, 2015 at 10:49 pm #386662
    mringseis

    I’m having the same issue. Exactly the same as described above. It happens on every testimonial format

    • This reply was modified 9 years, 9 months ago by mringseis.
    January 30, 2015 at 8:57 pm #388506
    JuergenB
    This reply has been marked as private.
    January 30, 2015 at 10:22 pm #388553
    JuergenB

    @mringseis, Thanks, let me know if you figure out a resolution to this…

    A couple of additional notes:

    • This happened for me repeatedly on Safari as the browser. Today I cleared the cache and browser settings plus cookies before re-testing, but then could not reproduce the issue.
    • I also re-tested on Chrome and Firefox, and could not reproduce there either.

    I noticed this issue weeks ago, and have cleared my cache and cookies in Safari at leas 2x a week, so I’m not convinced the issue is resolved. I’ll keep monitoring.

    February 2, 2015 at 6:38 am #389147
    Ismael

    Hi!

    Let us know if the issue presents itself again. I tested the page for more than 10 minutes using safari and the testimonials looks fine, still autorotating.

    Regards,
    Ismael

    February 7, 2015 at 4:18 am #392399
    lanabos

    Mine is doing the EXACT same thing!!! Just as you described!
    I use Safari too.

    I cleared all cookies + history & browsing data. That didn’t work.

    Awaiting a solution from this post…

    *My website is Lanabos.com

    • This reply was modified 9 years, 9 months ago by lanabos.
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