Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • January 8, 2015 at 3:06 am #376599
    rbruski

    I think some sort of spam has infiltrated my megamenu.
    In the top right corner you can see the menu that says “call here to order now”. below this (overlaying the slider” there is some spam link to a vitamin producer. it goes to a dead website. This link goes away when i remove the menu. But i need a menu. How can i remove this?

    Thanks

    January 8, 2015 at 5:52 pm #376944
    Yigit

    Hey rbruski!

    Do you mind creating a temporary admin login and posting it here privately? It seems like a plugin related spam.

    Regards,
    Yigit

    January 8, 2015 at 10:43 pm #377123
    rbruski
    This reply has been marked as private.
    January 9, 2015 at 6:22 pm #377508
    Andy

    Hey!

    please update to WordPress 4.1. This might be caused by a security issue, which could be solved after the update.
    Consider to get some security plugin for your WordPress installation.

    Cheers!
    Andy

    January 10, 2015 at 2:42 am #377662
    rbruski

    I have updated to WordPress 4.1. The problem has not been solved. In addition the text that was display is now different but still there.
    What security plugin do you recommend.
    Please note that i hadn’t changed anything on the website for weeks prior to the spam. so i would expect a security plugin to prevent hacks but how do i remove the one that is currently there. It seems to be only embedded into the mega menu… everything else is fine.
    Are there any other recommendations on how to get rid of this from the forum?

    January 10, 2015 at 4:27 am #377691
    Josue

    Hi,

    Does the issue persists with the default WordPress theme activated?

    Cheers!
    Josue

    January 10, 2015 at 8:26 pm #377842
    rbruski

    i don’t know. i haven’t changed the theme because i would prefer no to lose all of my enfold site settings.
    It is however, only in the menu. when i turn the menu off, it is gone. If someone could help me find which css file these seemed to have embedded itself into i can remove the line of code myself.

    January 10, 2015 at 8:40 pm #377844
    rbruski

    when i try to add a new piece to the mega menu i now get the spam above (in addition to below) the menu.
    I will have to remove the menu all together soon because i can’t have my clients seeing me selling cialis on the website… so i’d appreciate some help.

    Thanks

    January 12, 2015 at 4:27 am #378104
    Josue

    Hello,

    Switching themes won’t affect the theme settings, i suggested that so we can discard if the problem is coming from the theme, if iso then you’d need to re-install it via FTP, if it’s not, try with plugins, disable each one until you find the culprit.

    Regards,
    Josue

    January 12, 2015 at 7:37 am #378168
    rbruski

    Thanks for all the assistance everyone but i haven’t been able to solve it. I changed the theme and the spam was still there and then i tried deactivating each plugin but the spam continued to stay there.
    Any additional tips?

    Robert

    January 12, 2015 at 9:42 am #378190
    Josue

    Hi Robert!

    At this point the only thing left would be to re-install WordPress via FTP, if that doesn’t help please contact your hosting provider for further assistance.

    Cheers!
    Josue

    January 12, 2015 at 4:57 pm #378361
    rbruski

    hmmmm… okay thank you Josue.
    Would installing wordpress again via ftp prevent me from having to rebuild the whole website? I mean is doing through ftp vs the another method more of a “repair” version rather than a “format” version? or will i have to rebuild the website all over if i reinstall wordpress?
    if i don’t have to rebuild the site all over then do you have some instructions on how to do it via ftp?
    if i do have to rebuild the site, first i will contact my host and so i just want to make sure there isn’t a way i can use a “firebug” chrome type plugin to just find the spam link and remove it from the css files directly?

    Robert

    January 12, 2015 at 5:02 pm #378366
    Yigit

    Hey!

    I removed following code from the top of Functions.php file – http://pastebin.com/Vv5jDRs2
    Please review your website now.

    Best regards,
    Yigit

    January 12, 2015 at 5:12 pm #378373
    rbruski

    Yigit!
    That’s awesome! it worked thank you so much for the help!
    Once again… Kriesi / Enfold actually is the best wordpress theme!
    Is there any security plugin that you recommend i use to prevent this from happening again?
    Thanks everyone for the diligent help as well.

    Robert

    January 12, 2015 at 5:21 pm #378379
    Yigit

    Hey!

    You are welcome Robert, we are always happy to help :)
    Please try using this plugin – https://wordpress.org/plugins/better-wp-security/ or this one – https://wordpress.org/plugins/bulletproof-security/

    Cheers!
    Yigit

    January 12, 2015 at 6:05 pm #378421
    rbruski

    Excellent
    Thank you

    January 12, 2015 at 6:15 pm #378428
    Yigit

    Hey!

    You are welcome, glad we could help :)
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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