Media library image upload problem - Support | Kriesi.at

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December 16, 2014 at 7:11 pm #369096

sreckeweg
Participant

Hi there,

I have the same problem as jaimemerz (post 3.12.2014). I am also using the Enfold 3.0.4 and WP 4.0.1. All plugins are up to date. This is a new problem. I can’t upload images to the media library. I developed my site on my local laptop. This problem occured only since I deployed the site via ftp to an external server. The media upload on my local version still works. And btw I’m not using the WPML Plugin.

Can you please help? Thanks!

Regards,
Susann

December 16, 2014 at 8:58 pm #369144

Elliott
Inactive Moderator

Hey sreckeweg!

Try increasing your memory, http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

And increasing the file upload limit, http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/.

If that does not help then turn on WordPress debugging, http://codex.wordpress.org/Debugging_in_WordPress, and send us a WordPress login so we can take a closer look. I tried logging in with the information you provided but I think it’s only for FTP.

Regards,
Elliott

December 19, 2014 at 10:20 am #370485

sreckeweg
Participant

This reply has been marked as private.

December 19, 2014 at 7:34 pm #370721

Elliott
Inactive Moderator

Hey!

What permissions do you have set on your /wp-content/uploads/ directory? Try 755 or 777 to see if that works. I would get in contact with your hosting provider to see what they recommend.

Regards,
Elliott

December 20, 2014 at 1:52 pm #370968

sreckeweg
Participant

Thanks a lot, Elliott! You were right. It was a permission problem and my provider fixed it :-)

You are a wonderful team and you did a perfect job. This is the second time you helped me and very fast as well.

Regards,
Susann
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