I am having this issue of not being able to upload my files to my site after the new update. Anyone has any idea what went wrong?
The file size is all correct but it just don’t work.
Hey depthofeel!
Thanks for using Enfold.
Let’s try the following.
1. Deactivate all plugins.
2. Completely delete the theme before downloading + uploading a fresh copy from themeforest.
If your still having problems then send us a WordPress login and we’ll take a look.
Regards,
Elliott
Hi Elliott,
If i delete the theme will all my previous settings be gone?
How do i delete it? Via FTP?
Thanks & Regards
S.K Tan
Hi,
Does the issue persists with the default WordPress theme activated?
Cheers!
Josue
Hi Josue,
Yes i tried it with other themes, the problem still persist.
Hi!
You may have reached your size limite quota, try contacting your hosting provider.
Best regards,
Josue
Hi Josue,
I just checked, the disk space i have is 10gb and i only used up 3gb.
Is this the quota u are mentioning?
Thanks & Regards
S.K Tan
Hi Josue,
I solve the problem already. Its the back end privacy settings which was reseted. Now i can upload the files.
Thank you and your team for their time!
Regards
S.K Tan