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Posts
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Hey guys…theme updates have not worked. Still no form, still no map, still can’t see the OPTION Settings for the theme.
Need HELP ASAP. Affecting my client relationship.Thank you.
Hey Justin!
Please flush browser cache and refresh your page a few times. Elements are showing up and working fine on my end – http://i.imgur.com/oYH3Dh6.png
Cheers!
YigitHi!
Can you please try de-activating all active plugins and check if that helps? If not, please try re-updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750
Regards,
YigitHey!
There seem to be some corrupt/missing files in your theme, i uploaded a test version of Enfold 3.0.4 (named “Enfold Test”), if you activate it for a moment you will see that the menu options work.
Regards,
Josuewow I am seeing that. What do you suggest moving forward Josue?
I cleaned my FTP and tried dragging the ENFOLD folder for a clean install and it didn’t seem to change things before.Hi,
Can you please create us a temporary FTP account? post it here as a private reply.
Regards,
JosueHi Justin!
I managed to fix the issue, what happened is that some of the Enfold framework files were being redirected to the homepage by this rule in your .htaccess file (i commented the /frameworks/ ones):
RedirectMatch 301 ^/wp-content/$ http://la-appraisal.com RedirectMatch 301 ^/wp-content/themes/framework http://la-appraisal.com RedirectMatch 301 ^/wp-content/dir/$ http://la-appraisal.com RedirectMatch 301 ^/wp-content/themes/enfold/framework/php/wordpress-importer/ http://la-appraisal.com RedirectMatch 301 ^/wp-content/themes/enfold/framework/php/avia_shortcodes/ http://la-appraisal.com RedirectMatch 301 ^/wp-content/themes/enfold/framework/css/conditional_load/ http://la-appraisal.com RedirectMatch 301 ^/wp-content/themes/enfold/framework/js/ http://la-appraisal.com RedirectMatch 301 ^/company-news/$ http://la-appraisal.com/news/ RedirectMatch 301 ^/test-form/$ http://la-appraisal.com/contact/ RedirectMatch 301 ^/docs/appraisal_institute_08_symposium.pdf$ http://la-appraisal.com/news/I’m guessing you added this to hide the wp-content contents from the public, if you really need this i’d suggest excepting the rules that would affect the /enfold/framework/ folder (what i did already).
Cheers!
JosueCheck it now, you needed to clean your WP Super Cache cache – http://screencast.com/t/0Vk5FWqy
Cheers!
Josue
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