Need help with missing sidebar after recent update - Support

Viewing 24 posts - 1 through 24 (of 24 total)

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November 28, 2014 at 5:52 pm #359691

connect4consulting
Participant

Hi,

I recently updated the theme and now my sidebars are missing or have shifted down on the page.
Please help!!

Thanks,
Gabe

November 28, 2014 at 6:08 pm #359701

Yigit
Keymaster

Hi connect4consulting!

Please go to Enfold theme options > General Layout and change dimensions and save, flush browser cache and refresh your page a few times

Cheers!
Yigit

November 28, 2014 at 6:08 pm #359706

connect4consulting
Participant

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November 28, 2014 at 6:10 pm #359708

connect4consulting
Participant

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November 28, 2014 at 6:11 pm #359711

Yigit
Keymaster

Hey!

You can set it as needed and save it to flush the settings

Cheers!
Yigit

November 28, 2014 at 6:12 pm #359715

connect4consulting
Participant

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November 28, 2014 at 6:14 pm #359717

Yigit
Keymaster

Hey!

Please create a temporary admin login and post it here privately so we can look into it

Best regards,
Yigit

November 28, 2014 at 6:15 pm #359720

connect4consulting
Participant

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November 28, 2014 at 6:22 pm #359727

connect4consulting
Participant

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November 28, 2014 at 6:24 pm #359729

Yigit
Keymaster

Hey!

You have not posted login credentials yet :)

Cheers!
Yigit

November 28, 2014 at 6:27 pm #359734

connect4consulting
Participant

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November 28, 2014 at 6:33 pm #359739

Yigit
Keymaster

Hi!

Please try de-activating all active plugins and check if that helps. If it does not, please try re-updating the theme via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Yigit

November 28, 2014 at 6:35 pm #359740

connect4consulting
Participant

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November 28, 2014 at 6:37 pm #359742

connect4consulting
Participant

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November 28, 2014 at 6:39 pm #359744

Yigit
Keymaster

Hi!

Please try re-updating the theme then and make sure to overwrite all files

Cheers!
Yigit

November 28, 2014 at 6:40 pm #359745

connect4consulting
Participant

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November 28, 2014 at 6:42 pm #359749

Yigit
Keymaster

Hey!

You should update parent theme

Best regards,
Yigit

November 28, 2014 at 7:00 pm #359769

connect4consulting
Participant

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November 28, 2014 at 7:19 pm #359800

connect4consulting
Participant

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November 28, 2014 at 7:47 pm #359837

connect4consulting
Participant

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November 28, 2014 at 8:06 pm #359844

Yigit
Keymaster

Hi!

Definitely. Please remove the code from Functions.php file. You no longer need code to adjust layout width

Best regards,
Yigit

November 28, 2014 at 8:12 pm #359849

connect4consulting
Participant

That’s what I thought. I just remove that but leave the opening PHP tag (<?php) , right?

November 28, 2014 at 8:23 pm #359856

connect4consulting
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November 28, 2014 at 8:23 pm #359858

connect4consulting
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