Viewing 7 posts - 1 through 7 (of 7 total)
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  • November 25, 2014 at 11:01 pm #358013
    abovefp

    Hello all,

    I just installed Autochimp v2.14.

    After install my contact forms no longer show the fields where you should enter text (email, text responses). The submit buttons are still there. Any thoughts on what to do next?

    Thank you in advance for your help!

    November 26, 2014 at 6:44 pm #358436
    Elliott

    Hey abovefp!

    It looks like your using Enfold 3.0. Go ahead and update to 3.0.4 to fix this.

    Cheers!
    Elliott

    November 30, 2014 at 3:28 pm #360283
    abovefp
    This reply has been marked as private.
    November 30, 2014 at 11:49 pm #360468
    Josue

    Hey!

    Here’s a guide on how to update:
    http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Josue

    December 7, 2014 at 2:25 am #364229
    abovefp

    Thank you for the link to update my theme.

    I am relatively new to WordPress and child themes, so this question may be really basic. The developer for the site created a child theme. If I follow the updating instructions, how does this process effect the child theme? Does it update the child or the parent theme?

    Thanks you for your continued help! Your support is outstanding!

    December 8, 2014 at 6:53 am #364456
    Ismael

    Hey!

    It only updates the parent theme. The child theme should be safe.

    Best regards,
    Ismael

    December 8, 2014 at 2:45 pm #364622
    abovefp

    Thanks everyone! It worked!!!

    I followed the instructions and updated to the latest theme version and now my contact forms are working again.

    The document on updating your theme files was excellent. My only suggestion would be to add something about: if you do not have an API key, you will need to generate one by pressing this button… (I hesitated at this part, thinking that my API key was missing or it not showing).

    Thanks for the great support!

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Viewing 7 posts - 1 through 7 (of 7 total)
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