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  • November 25, 2014 at 5:10 am #357330
    bryanpeck

    I have the latest update installed and I am still seeing a problem with the Gravity Form plugin. Everything is working properly EXCEPT for the emailing of the notification message. I have checked the ENTRIES section and the form submissions are there, but no email has been sent. I have also tried sending it to different email addresses, but nothing is working. I have encountered this on 2 different sites.

    Can someone please help?

    November 25, 2014 at 9:18 pm #357937
    Elliott

    Hi bryanpeck!

    Is our contact form shortcode not working either? If there are no typos in the email address and they are not arriving in the spam folder either then it’s most likely a problem with the server.

    Try installing this plugin, https://wordpress.org/plugins/wp-smtp/, and send a test email in the plugin settings to see if it arrives. If PHP mail is not working then you will need to switch to SMTP mail and contact your hosting provider for help in configuring the settings.

    Cheers!
    Elliott

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