Real issue with the Avia layout builder in the past month. The website has been running perfectly for over a year. Intermittent success in seeing the layout builder spring to life meant I was able to make urgent changes to one page for our social enterprise website. However, since then, none of us have been able to edit the pages built with the layout builder. The rest of the site is working fine. I have roamed the forum with little success in seeing this problem solved. Please help.
Hi David!
It looks like your using Enfold 2.4.2. Update to the latest version, 3.0.4, should fix your issue. Also be sure to deactivate all plugins while testing.
See here for updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.
Best regards,
Elliott
Hi there. Wow…! It worked. new version uploaded via FTP. The theme’s admin screen for Enfold still shows version 3.0.4 after I refreshed. Anything I need to do to fix that? REALLY appreciate your amazing support.
Thank you so much.
David
Hey!
3.0.4 is the latest version so it is showing the correct version number. If your issue is something else, please post a screenshot and/or elaborate :)
Regards,
Yigit
Dear Yigit. ‘eck…!’ i’m such a dork… you’re right. sorry…. thanks again.
:-)