Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 21, 2014 at 2:18 am #354815
    Rhoody

    First of all thanks to Kriesi and team for fast reaction on the WP update

    However, I probably made (once again) a stupid mistake and see no changes, still missing easy slider, contact form and google maps.
    My steps:
    downloaded Enfold 3.0.4 from Themeforrest
    uploaded theme via FTP to server ((checked the “if source is newer” option)

    still don’t see the missing items. examples:
    http://dumaguete.com/ should have 3 easy slider under “where to stay” as well as under “what to see”
    http://dumaguete.com/kens-trading-car-dealer-car-rental/ should have contact form and google maps on bottom of page above footer.
    Please advice, what I missed.

    November 21, 2014 at 2:25 am #354817
    Kriesi

    Hi Rhoody!

    My best guess is that not all theme files were updated properly, despite you checking the “if source is newer” option. do you have an option in your ftp program that allows you to force overwrite files, no matter the date?

    Best regards,
    Kriesi

    November 21, 2014 at 5:34 am #354889
    Rhoody

    Hi Kriesi,

    I uploaded all 200+ files again via FTP overriding all existing files (no failed transfers). No changes, still missing maps, easy slider and contact forms

    For “good measure” I deactivated the plugins, no changes, still no maps, contact form and easy slider.(activated plugins again now)

    so 3.0.4 doesn’t work for me for whatever reason. pls advice

    cheers
    Rhoody

    November 21, 2014 at 7:41 am #354930
    Rhoody

    Just read through multiple other threads with the same issue, even they upgraded the theme

    November 21, 2014 at 7:50 am #354933
    kenwae

    After updating, my sliders did not work either; but, after clearing out the cache, it worked….

    November 21, 2014 at 9:51 am #354961
    Rhoody

    Thanks for your suggestions Kenwae, but that make here no difference. Tried it also on computer which certainly never been to that side. same issue, missing functions…

    November 21, 2014 at 7:44 pm #355480
    Elliott

    Hey!

    It looks like you have some customizations going on there. Have you tried completely deleting your existing copy before downloading + uploading a fresh copy from themeforest? I think that should take care of it.

    Also be sure to deactivate all plugins while testing and if your using a caching plugin then clear it’s cache.

    Regards,
    Elliott

    • This reply was modified 10 years ago by Elliott.
    November 22, 2014 at 6:20 am #355790
    Rhoody

    Now that sounds really scary… I did no customization whatsoever other than custom css. all sugested by the kriesi team. (I would not be capable to do so by myself.. )

    If there is anything customized it was done by the kriesi team because of some issues. a few month back. You guys have an admin account…

    November 23, 2014 at 4:46 pm #356253
    Ismael

    Hey!

    I checked the site and the easy sliders, google maps are working fine. Please remove browser cache then reload the page. If possible, please increase the wordpress memory limit to at least 128M. Refer to this link: http://www.dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Best regards,
    Ismael

    November 23, 2014 at 11:38 pm #356385
    Rhoody

    Ismael,
    first a big Thank you, the site is working again thanks to your advice. However, I did not delete the old version, I just renamed it. so I have an option if anything goes horribly wrong during the upload.

    One interesting point, I tried it twice before renaming it to replace the existing version (with overwrite files checked) each time my FTP uploaded 200+ files, no upload errors.

    After renaming I uploaded the theme and there were 800+ files to upload. Not sure what is the reason for that, but it might be an interesting aspect for others. Again, Thanks for your advice.

    Cheers
    Rhoody

    November 24, 2014 at 8:19 am #356596
    Ismael

    Hey!

    The FTP report doesn’t count files that doesn’t change or get overwritten during the update. Actual file count on the enfold theme folder is 818 files and 97 folders.

    Best regards,
    Ismael

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