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  • #351901

    I’ve tried everything but I can’t seem to find how to get this to work. Right now, my test site is showing just a lower-resolution version. (The fallback to a static picture for mobile works well, by the way.)

    Link below in the private content. Vimeo allows you to EMBED a higher-resolution video, but just using the link, as the full-screen slider requests of videos, doesn’t seem to work for HD. any ideas?

    thank you!

    #352164

    Hi charger70!

    I think only a Pro or Plus membership is allowed to play in HD: https://vimeo.com/help/faq/sharing-videos/embedding-videos#can-i-make-my-embedded-videos-default-to-hd

    Cheers!
    Andy

    #352737

    thanks, Andy – i have it set to HD in vimeo plus settings, but it still seems to show a lower grade version. since i can’t use the embed code in the full screen slider (just the vimeo URL), there’s no way to really control it, i guess.

    thanks for the link and your help! i appreciate it.

    #353455

    Hi!

    It said on vimeo homepage:
    “Otherwise, if you have a specific video you want to default to HD mode, head to that video page and click “Settings.” From there, select the Embed tab. Check the box next to “Default this video to HD quality when embedded” and save it like your life depends on it.

    With this option turned on, the only situation in which your videos will not play in HD is when your viewer manually turns HD off.”

    Did you do this?

    If yes, could you please create us an admin account to have deeper look into the issue? post it here as a private reply.

    Regards,
    Andy

    #354419

    thanks, Andy – yes, i have it set to display in HD on embed. my point is that the fullscreen slider doesn’t use embed code – it uses a link to the video. it seems that in doing this, it defaults to a lower-resolution playback. that was my point earlier.

    thanks for the help!

    #355814

    Hey!

    Please refer to this link for more info regarding vimeo video quality: https://kriesi.at/support/topic/video-slider-quality/#post-305211

    Best regards,
    Ismael

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