Problems with Google AdWords! - Support | Kriesi.at

Viewing 9 posts - 1 through 9 (of 9 total)

Author

Posts
November 10, 2014 at 1:11 pm #348727
StepmotioN
Participant
I’ve been using an Enfold theme for a while without problem but I was contacted from Google AdWords recently that there are some link reported as malware by google pointed to some theme files as follows:

http://woffello.com/?ver=3.9.2 redirect to http://www.idgthailand.com/wp-content/themes/enfold/config-wpml/wpml-mod.css?ver=3.9.2
http://woffello.com/?ver=1 redirect to http://www.idgthailand.com/wp-content/themes/enfold/js/aviapopup/magnific-popup.css?ver=1
http://woffello.com/?ver=2 redirect to http://www.idgthailand.com/wp-content/themes/enfold/js/avia-compat.js?ver=2

Therefore, my Google AdWords doesn’t allowed to show until this problem is fixed. Please tell me what is those links and how to remove them from my website.

Sometimes I visit my website on mobile device, it will be like this: http://s17.postimg.org/rp0jhthgf/Capture.jpg

Thanks in advance.
Sittha
- This topic was modified 10 years ago by StepmotioN.
November 10, 2014 at 7:19 pm #348958
Elliott
Inactive Moderator
Hi StepmotioN!

Which page are you getting the malware warning on? I checked your homepage and links in your menu on mobile and desktop but didn’t get any warnings.

I would try deactivating all plugins and completely delete the theme before downloading / uploading a fresh copy and then wait for google to scrape your site again to see if it goes away.

EDIT – The safe browsing check tool lists your site as no problem, http://www.google.com/safebrowsing/diagnostic?site=idgthailand.com. Perhaps it was just a temporary thing? Is it working fine for you now?

Best regards,
Elliott
- This reply was modified 10 years ago by Elliott.
November 11, 2014 at 10:28 am #349244

StepmotioN
Participant

Hi Elliott,

I’ve update all plugins and the Enfold theme but those links still exists. They are all only pointed to the theme files. Are you familiar with these URLs? You can see screencap from http://s13.postimg.org/ft33hlfzr/Capture.jpg

Thanks,
Sittha

November 11, 2014 at 5:42 pm #349556

Elliott
Inactive Moderator

Hey!

I’m not seeing them. Which page of your site are you viewing? Does it only happen on your mobile device?

Regards,
Elliott

November 12, 2014 at 5:24 am #349858
StepmotioN
Participant
Hi Elliott,

It happen randomly only on mobile version of the website. No problem with the desktop version. Staffs at Google AdWords support center found them only on mobile version too. You can use developer tools in Google Chrome to inspect the website for mobile version.

I also found that those links (woffello.com) redirect to the site name bitterstrawberry.org you can look from this image http://s28.postimg.org/5ekg5u9jh/Capture.jpg

Thanks,
Sittha
- This reply was modified 10 years ago by StepmotioN.
November 12, 2014 at 7:19 pm #350238

Elliott
Inactive Moderator

Hey!

I’m still not seeing them on my end. The theme does not carry that code so either they are being added by a plugin or somebody has access to your server and is adding them.

It would be best to contact your hosting provider and upload a fresh copy of the theme.

Cheers!
Elliott

November 13, 2014 at 5:44 am #350571

StepmotioN
Participant

Hi Elliott,

Thanks for your best support. I have disabled all plugins and change theme to another for trying, the problem still occurred on another theme! So the problem may not come from your great Enfold theme. I will contact my hosting provide and try to figure out what happened to my website.

Thank you very much for the great work and support as always here.

Best regards,
Sittha

November 13, 2014 at 7:03 pm #350845

Elliott
Inactive Moderator

Hi!

Alrighty, let us know what they say.

Best regards,
Elliott

November 14, 2014 at 10:02 am #351175

StepmotioN
Participant

Hi,

I founded that my .htaccess files was injected some code which link to woffello.com. After I deleted them the problem was gone!!!

Thanks
Sittha
Author

Posts

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘Problems with Google AdWords!’ is closed to new replies.