Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 10, 2014 at 4:31 am #348644
    kristenangel

    The +/- functions that appears before and after the quantity field on a product page is not showing for me. I haven’t messed with the CSS relating to WooCommerce. Can you take a look?

    November 10, 2014 at 4:55 pm #348854
    Yigit

    Hi kristenangel!

    Can you please try de-activating all active plugins except for WooCommerce and check if that helps? If not, please try re-installing WooCommerce plugin

    Cheers!
    Yigit

    November 11, 2014 at 8:30 pm #349650
    kristenangel

    Thanks. Unfortunately those tips didn’t work.

    November 11, 2014 at 9:43 pm #349681
    Yigit

    Hey!

    Can you please try re-installing WooCommerce theme via FTP. Please refer to this video – https://www.youtube.com/watch?v=u3bnJJ8_rQo
    There are bunch of errors in console related to WooCommerce files

    Best regards,
    Yigit

    November 12, 2014 at 7:45 pm #350276
    kristenangel

    Ok, I’ve re-uploaded the config-woocommerce folder to Themes/Enfold folder. Still seeing the issue. Let me know if I should upload the WooCommerce theme somewhere else (although I’d imagine it should remain in the Enfold folder location…).
    Thanks.

    November 14, 2014 at 2:51 am #351076
    Ismael

    Hi!

    I think you should probably replace the actual WooCommerce plugin because there are missing files or some of them are corrupted. Download the latest version then override the old plugin files. Also, download the latest version 3.0.2 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Ismael

    November 14, 2014 at 6:49 pm #351432
    kristenangel

    I have already done that; but I did it again just now just to be sure. I have updated Enfold, WooCommerce, and the WooCommerce Gift Cards plugin, all to the latest version. Something is turning the toggles to hidden. I’m not sure where even to look to find the problem. But I do see what you mean regarding the console and missing elements for WooCommerce. I’m stumped; I’ve completely deleted WooCommerce and re-installed. Something is tripping the system.

    November 16, 2014 at 2:25 pm #351996
    Ismael

    Hey!

    Thank you for the update.

    Please post the login details here and set it as a private reply. We would like to check other plugins and deactivate them.

    Best regards,
    Ismael

    November 17, 2014 at 5:27 pm #352559
    kristenangel
    This reply has been marked as private.
    November 18, 2014 at 11:39 pm #353342
    Josue

    Hey!

    It works now, the Root Relative URLs plugin was the culprit of the issue.

    Best regards,
    Josue

    November 19, 2014 at 11:57 pm #354050
    kristenangel

    I thought I deactivated that plugin but didn’t see the page working when I did it… anyway, THANK YOU so much. You guys really have the best customer service of any Themeforest product. Thanks again.

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘+/- toggle is not appearing in WooCommerce’ is closed to new replies.