Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 5, 2014 at 3:50 pm #346572
    cvweb

    Hi there,

    since last update of Enfold i have a problem with responsive design. The error happens only on Tablet (not on Smartphone) and only in landscape mode not in portrait mode.
    The problem occurs by the Layer Slider which will not appear full screen in landscape mode and for this reason cut off some elements like text and graphics on the border.
    The other problem is, that the mobile menu is activated in Enfold theme for Smartphones and Tablets but on Tablet it works only in portrait mode not in landscape mode.
    Before updating to 3.0.2 everything works fine. Have you any idea?

    Thanks for help …
    Christian

    November 5, 2014 at 11:00 pm #346834
    Elliott

    Hi cvweb!

    It’s displaying fine on my Nexus 7 tablet. What tablet are you using and what is it’s resolution? If your tablet has a high resolution then there should be enough space for the menu to display as it normally does and it will not change to the responsive menu.

    Go ahead and take some screenshots of what your seeing with the slider so we can get a better idea of what’s going on.

    Regards,
    Elliott

    November 6, 2014 at 9:27 am #347013
    cvweb
    This reply has been marked as private.
    November 6, 2014 at 10:29 pm #347423
    Elliott

    Hi!

    I don’t have that specific device to test on. I’ll flag this for the rest of our team to take a look.

    Best regards,
    Elliott

    • This reply was modified 10 years ago by Elliott.
    November 11, 2014 at 11:40 am #349273
    cvweb

    Hi Elliott,

    any news from the team? My customer ist pushing me to fix the thing.

    Thx for your help
    Christian

    November 11, 2014 at 12:06 pm #349283
    Andy

    Hey!

    Please change value of the “responsive under” setting in the slider options, like Kriesi answered on this post: https://kriesi.at/support/topic/layerslider-is-not-responsive/#post-346397

    If you give us admin access we could have a deeper look into the issue, but I think what Kriesi mentioned above should work for you.

    Best regards,
    Andy

    November 11, 2014 at 1:23 pm #349336
    cvweb
    This reply has been marked as private.
    November 11, 2014 at 2:11 pm #349363
    Andy

    Hey!

    please change value of “Layers container” (below “Responsive under”) to something like 940.
    That should work.

    Cheers!
    Andy

    November 13, 2014 at 11:23 am #350615
    cvweb
    This reply has been marked as private.
    November 13, 2014 at 4:15 pm #350686
    Yigit

    Hi Christian!

    Mobile menu is displayed on screens smaller than 990px and some of the tablets have 1024px width on landscape mode. That is expected behaviour. Some other users asked if it would be possible to activate mobile menu on bigger screen sizes. Please feel free to request such feature here or vote if already requested – https://kriesi.at/support/enfold-feature-requests/

    Regards,
    Yigit

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