Viewing 18 posts - 1 through 18 (of 18 total)
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  • November 2, 2014 at 4:57 am #344781
    jnightingale

    Hi,
    I am working on creating my menu items. I’ve created most of it, but when trying to add the last 3 main menu items and their corresponding drop down items, after I hit save, they disappear. Can you please help? Thanks so much!
    Justine

    November 2, 2014 at 5:23 am #344786
    Arvish

    Hi jnightingale!

    Please try the following to see if it helps.

    1. Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    2. Has this started occurring after a theme, plugin or wordpress update? Restoring a backup version of your site might help in such a case.

    3. Switch to the default wordpress theme to see if it works. Switch back to Enfold to see if it fixes the issue.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Best regards,
    Arvish

    November 2, 2014 at 5:32 am #344790
    jnightingale
    This reply has been marked as private.
    November 2, 2014 at 5:37 am #344795
    jnightingale

    I tried the things you mentioned, and none of it worked.
    Thank you!
    Justine

    November 2, 2014 at 5:45 am #344798
    Arvish

    Hey!

    Please update WordPress to 4.0 and try again. Make sure to backup your site before updating.

    Regards,
    Arvish

    November 2, 2014 at 5:49 am #344800
    jnightingale

    I do have 4.0 already.

    November 2, 2014 at 6:29 am #344803
    jnightingale

    Can you please look at the credentials I sent earlier and see if there is a fix? Thx!

    November 2, 2014 at 6:31 am #344804
    Arvish

    Hi!

    It would appear it is a server limitation issue:
    http://sevenspark.com/wordpress/menu-item-limit

    Create a php.ini file in your wp-admin folder or if it already exists add the following code to it:

    max_input_vars = 3000

    Cheers!
    Arvish

    November 2, 2014 at 6:35 am #344807
    jnightingale

    Thank you for the answer, but I have no idea how to do that!

    November 3, 2014 at 3:12 pm #345263
    Yigit

    Hey!

    Please contact your service provider and show them this link Arvish posted – http://sevenspark.com/wordpress/menu-item-limit

    Best regards,
    Yigit

    January 8, 2015 at 5:53 pm #376945
    danowen777

    Arvish and/or Yigit,

    What else needs to be in the php.ini file? Anything?

    Does some other file need to know that it should be read?

    Thanks,

    Dan

    January 8, 2015 at 5:55 pm #376947
    Yigit

    Hey!


    @danowen777     Have you applied suggested changes? Please elaborate on the issue and post the link to your website.

    Cheers!
    Yigit

    January 8, 2015 at 6:03 pm #376958
    danowen777

    1. I first tried adding only the line above “max_input_vars = 3000” to an otherwise empty file called php.ini in the wp-admin folder. Stopped and restarted MAMP. Tried to add additional menu item. FAIL

    2. Then I added the PHP brackets around the max var statement. Stopped and restarted MAMP. Tried to add additional menu item. FAIL

    3. Then I added [PHP] before the max var statement. Stopped and restarted MAMP. Tried to add additional menu item. FAIL

    I have 70 menu items and cannot add more. If I drag a new item up under another main button, then the bottom menu item dissappears.

    As soon as I have it online I will give you the URL,

    January 8, 2015 at 6:05 pm #376962
    danowen777

    By the way I think Enfold is a fantastic theme.

    January 8, 2015 at 7:20 pm #377021
    danowen777

    Also tried this and failed.

    max_input_vars = 3000

    suhosin.post.max_vars = 3000

    suhosin.request.max_vars = 3000

    January 8, 2015 at 7:50 pm #377046
    danowen777

    If I change each of my top level menu buttons to “Use as Mega Menu” will that eliminate this problem?

    Thanks!

    January 8, 2015 at 8:02 pm #377052
    danowen777

    This seems to be a problem for all of WordPress, surely there is a standard solution to customers who must have large menus.

    January 9, 2015 at 8:59 am #377257
    Ismael

    Hey!

    If you can provide a link to the a live website, we’ll try to help. And I’m sure your hosting provider can properly adjust the max_input_vars value once the site is live. Also, we kindly ask you to open your own thread.

    Best regards,
    Ismael

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