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  • #344776

    Working on directionscounseling.com/wp
    When I look under the “pages” I see every page that I’ve created in my site. However, as of the last login I notice that as I try to update specific pages there are several pages missing from the site architecture. If I try to set the “Parent Page” under “Page Attributes” the list of available pages is very incomplete.

    What can I do?

    #344783

    Hey satucker!

    Please try the following to see if it helps.

    1. Disable all third-party plugins to see if the issue gets fixed. 90% of the time, issues are caused by conflicting code from third party plugins. Disabling these plugins one by one and checking if this helps sort the issue helps pin-point the exact source of the issue.

    2. Has this started occurring after a theme, plugin install or wordpress update? Restoring a backup version of your site might help in such a case.

    3. Try switching to the default wordpress theme and back again to see if it helps.

    If disabling any third party plugins does not help, please forward us administrative credentials to your site, ftp and hosting panel(database as well) for us to have a closer look.

    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Regards,
    Arvish

    #344793
    This reply has been marked as private.
    #344802

    Hey!

    Have you recently moved the site?

    Cheers!
    Arvish

    #344885

    The site i’m asking about is in development at directionscounseling.com/wp the site that their clients see is at directionscounseling.com (without the /wp). I’m new to helping this client but I don’t think this site has been moved in quite some time.

    #344922

    Hi!

    In my professional opinion, your site needs to be restored from a previous backup. If the existing site is up and running perhaps you can a clone the existing site and work from there.

    Use a third-party backup plugin:

    https://wordpress.org/plugins/duplicator/
    https://wordpress.org/plugins/all-in-one-wp-migration/
    https://ithemes.com/purchase/backupbuddy/

    Regards,
    Arvish

Viewing 6 posts - 1 through 6 (of 6 total)
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