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  • #343196

    Hi,

    The youtube videos have stopped working in the lightbox after the latest theme update with the message:
    “An error has occurred. Please try later.”

    This is the code. Originally had &rel=0, took that out as suggested in another thread but still not working

    http://www.youtube.com/watch?v=xxxxx&width=640&height=360

    Any suggestions?

    Thanks

    #343236

    Hi geomat1!

    Have you tried the video on youtube itself. This error seems to indicate an issue with the video itself or your browser plugin.

    Does the same thing happen in other browsers?

    Should it not be one of the above issues, could you please forward us administrative credentials to your site for us to have a closer look.
    Please check the “Set as private reply (Only you and moderators will see the content of this post)” option before posting any sensitive information.

    Best regards,
    Arvish

    #343243
    This reply has been marked as private.
    #344377

    Hi!

    please use this code:

    <a title="What is ThankUbank About" href="http://www.youtube.com/watch?v=Cizh0zrPecs" rel="prettyPhoto"><img alt="About thankubank" src="http://www.thankubank.com/wp-content/uploads/2014/01/about_thankUbank_vid2.jpg" width="754" height="141" /></a>
    

    I just removed video size in the youtube link :)

    Regards,
    Andy

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