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Hi
I have been using Enfold and I have installed Gravity Forms with the PayPal add on. It has been working fine for a while but I have recently noticed that when a form is completed and the submit button is pressed, the loading symbol in the browser tab starts circulating then suddenly stops – there is then a delay before you are re-directed to the PayPal checkout page.
I have activated the Twenty Twelve theme and it works fine on there – so Enfold appears to conflict with Gravity Forms in some way.
I would very much appreciate your assistance in resolving this issue.
Regards
John
Hi oakfurniturehub!
Thank you for using Enfold.
Regretfully, we cannot provide support for third party plugins or scripts, specially extensions, as stated on our support policy due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not included on the theme package will need to be directed to the plugin author.
Thank you for your understanding.
Best regards,
Ismael
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