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  • October 29, 2014 at 10:05 pm #343019
    direggio

    We created a site for a client a few months ago and now (apparently out of nowhere) and now the Page builder will no longer load.
    I tried to deactivate and reactivate all of the plugins (there are only 3) but that did not help. I also called our hosting company and they said that the issue was with the theme itself.

    http://www.kiidssports.com is the url. Please advise, thanks

    October 31, 2014 at 7:23 am #343890
    Ismael

    Hi direggio!

    Thank you for using the theme!

    Did you update WordPress to 4.0 recently? I’m sorry but you’re using a very old version of the theme, 2.4.2. Please download the latest version 3.0.2 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    The update might change the layout of the theme a bit so you need to adjust the theme options or reconfigure the elements from scratch. Please update the theme regularly. A new patch will be available every now and then to cope up with wp changes and updates.

    Regards,
    Ismael

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