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October 7, 2014 at 4:26 pm #331718
hey guys,
first of all: we love your theme and use it very successful for over a Year now with several updates (wordpress as well as enfold)
even the last update to wordpress 4 and enfold 3 brought no problems whatsover. everything is perfect.As we are so happy, we want to setup another site with enfold. we read all threads regarding http-errors and memory limits but the issues are the following:
with a complete fresh install at all-inkl (using there software installation tool to install wp 4) and afterwards immediately uploading enfold we had the following issues:
-> unable to upload pictures (as many already postet) – got HTTP-Error and no more information
-> unable to import demo content (we should reload the page – after doing that again an error that logo, favicon etc. already exists)calling the all-inkl support several times.
we changed htaccess from:AddHandler php53-cgi .php php_value memory_limit 256M php_value max_input_vars 10000 # BEGIN WordPress # END WordPress
to
# BEGIN WordPress <IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteRule ^index\.php$ - [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] </IfModule> # END WordPress <Files wp-config.php> order allow,deny deny from all </Files> php_value memory_limit 256M php_value memory_limit 256M php_value max_input_vars 10000
resulting that we were able to import demo-content and uploading pictures.
importing photo-demo content we see things on the frontend like this:Warning: session_start() [function.session-start]: open(/tmp/sess_fb3a4454ee8563c363298c26614bdf30, O_RDWR) failed: Permission denied (13) in /www/htdocs/w00f5619/db/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /www/htdocs/w00f5619/db/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php:32) in /www/htdocs/w00f5619/db/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 32
before the page starts…..
andWarning: Unknown: open(/tmp/sess_fb3a4454ee8563c363298c26614bdf30, O_RDWR) failed: Permission denied (13) in Unknown on line 0
and
Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0
at the end of the site.
we really tried everything and read all the posts and called our hoster all-inkl about 5 times.
Nothing really helps us getting things work completely.the funny thing: on the other mentioned site everything ist working fine on – as far as we see – the exact same enviroment also at all-inkl.
we don’t know, but somebody or something (enfold or all-inkl) has major problems we would love to be solved!
thanks in advance,
christoph
ps.: if it should be a hoster issue: you sometimes reccomended all-inkl yourself and their support ist really good. they don’t find a solution, telling us, it has to have something to do with the theme. Specially as everything is working fine using a standard theme
pps.: and YES: we not even just deactivated all plugins, we even deleted them, because it was a fresh install we don’t care so much about yet.
pps.: We tried all the routine (fresh install and so on) which always worked fine with all-inkl and enfold for about 5 times. same results.
October 9, 2014 at 5:49 am #332923Hi,
Can you please create us a WordPress administrator account? post it here as a private reply.
Regards,
JosueOctober 13, 2014 at 11:03 am #334784This reply has been marked as private.October 14, 2014 at 6:49 am #335378Hey!
Thank you for the update.
This is actually a server issue and a temporary one. Please refer to this link: https://kriesi.at/support/topic/error-when-using-the-www-prefix/#post-297300
Regards,
IsmaelOctober 14, 2014 at 10:23 am #335496This reply has been marked as private.October 14, 2014 at 12:27 pm #335536update: it seems like the following code automatically placed by all-inkl causes some problems.
AddHandler php53-cgi .php
do you also think so?
October 15, 2014 at 5:21 am #335920Hi!
There are reported issues about PHP 5.3 Fast CGI causing issues with the theme but it was a long time ago and upgrading PHP to 5.4 or newer version somehow fix it: https://kriesi.at/support/topic/migrating-enfold-database-over-from-test-site-to-live/
On this thread, the user pointed out that it is a problem with hosting set up of the database, though, I’m not entirely sure what he meant by that. And you seems to be experiencing different issue so if possible, please ask your host to upgrade PHP and somehow investigate the database setup. Maybe they can find something there. Did you try the solutions provided on the threads? Add this on functions.php:
add_theme_support('avia_no_session_support');
Another fix:
https://kriesi.at/support/topic/help-trying-to-understand-error-message/#post-271650
Cheers!
Ismael -
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