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Good Afternoon Kriesi Support,
I’m having some trouble with the Layerslider plugin that’s included in Enfold–I’m hoping that someone can help me figure this out.
I’ve been developing a WordPress site (locally, using Mamp), and I encountered an unusual problem: I’m suddenly unable to delete slides in the slideshow I’ve been building. The first sign that something was off was when I was unable to copy text and paste it into the text field in individual layers–that functionality was intact just last week when I began building the slideshow. I’ve tried clearing the browser cache, and using a different browser (I’ve been using Chrome v37.0.2062.124 and tried switching to Safari v7.0.6 (9537.78.2)) but the problem persists.
I’m at a loss as to what the problem might be. I can always reconstruct the slideshow (I am, able to delete entire slideshows, and individual layers, but not individual slides), but I’m hoping that I can avoid having to use that as a solution whenever I come across a situation where I need to delete a slide. Any assistance that can be provided will tremendously appreciated. Thank you!
Scott
Some additional information that might or might not be helpful in diagnosing the issue: I’m using a child theme.
Also, as a follow-up question: is it normal that IDs for new Layersliders seem to be taking the IDs of deleted Layersliders into account? For example:
The sample Laysliders that were included have IDs 1 and 2, I kept these to use for reference. I created a number of new Layersliders to get a feel for how to use the plugin and then deleted them, as they either weren’t working as I wanted or because opted not to use them (they used IDs 3 through 8). The ID for the first Layerslider I decided to keep is 9. I’ve deleted a few other Laysliders since then, and the numbering for new IDs continues jumping, taking the deleted Layersliders into account as new IDs are created.
Is the normal behavior, or is it indicative of a problem? Thanks again!
Scott
Hey!
Thank you for using Enfold.
Did you update the theme to 3.0.1? Please try to deactivate the plugins then test it again. Regarding the ids, yes, it’s normal. Not sure why it’s not reverting back.
Regards,
IsmaelI’m having the same problem. Sometimes, if I keep at it by trying to delete it over and over (and over and over…) the slide eventually deletes. But I’d really prefer it just deleting the first time I try.
Hi!
@bleedingthorn Which version of Enfold are you using? Can you post the link to your website please?Regards,
Yigit
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