Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 4, 2014 at 7:40 am #330119
    Latinomics

    Dear Kriesi,

    I have updated the theme as suggested but the area where I can edit the content of any page never finishes of charging, so Im unable to edit anything or save any change

    October 5, 2014 at 9:22 pm #330554
    Yigit

    Hey Latinomics!

    It seems like you are still using Enfold version 2.7. Please try updating the theme to the latest version 3 via FTP and make sure to overwrite all files – http://vimeo.com/67209750

    Cheers!
    Yigit

    October 6, 2014 at 3:34 pm #330932
    Latinomics

    Dear Yigit,
    thank you for your email. We are in hurry coz it is REALLY URGENT to make changes!

    We are using Hostgator hosting, do you have a video working with it?

    It is interesting (at least to me) because our website says that we are using the latest Enfold version (please check screenshots attached) and I do not have the expertise to do such changes suggested in the video.

    As I did give access to you to my WordPress Admin I may give you access to my hosting too in order to make sooner and easier!

    I WILL APPRECIATE YOUR QUICK RESPONSE!
    BEST
    Ramiro

    October 6, 2014 at 3:36 pm #330936
    Yigit

    Hey!

    Please go to ThemeForest and download the latest version of Enfold from Downloads section and place Enfold.zip file somewhere on Cpanel and tell us where then post cpanel login credentials here privately. Have you made any changes on theme files?

    Cheers!
    Yigit

    October 6, 2014 at 10:54 pm #331204
    Latinomics
    This reply has been marked as private.
    October 7, 2014 at 2:19 am #331275
    Yigit

    Hi!

    I updated the theme via FTP. Advanced Layout Builder works fine now. Please flush browser cache and refresh your page a few times

    Regards,
    Yigit

    • This reply was modified 10 years, 1 month ago by Yigit.
    October 7, 2014 at 4:41 am #331344
    Latinomics
    This reply has been marked as private.
    October 7, 2014 at 11:28 am #331498
    Yigit

    Hey!

    Yes, I updated the theme via FTP. I am closing this topic for now. If you have any other questions or issues, feel free to start a new one :)

    Best regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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