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  • #327710

    I updated to WordPress 4.0 and Enfold 2.9.2 the other day and now any page on my site that had a button doesn’t load at all. In Chrome I get “This webpage is not available” and The connection to myweburl.com was interrupted Error code: ERR_CONNECTION_RESET. When I take the button off the page and save it works again. I have tried creating a new page with just a button and same thing happens. Also tried deactivating all plugins and that had not effect. Not sure what else to do? I reinstalled an old backup on another server with WordPress 3.9 / Enfold 2.7.1 and everything works fine.

    Not sure if it is a setting, bug, or something else. Please help.

    #327713

    Hey!

    Try increasing the PHP memory limit to 256M or more:
    http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Regards,
    Josue

    #327787
    This reply has been marked as private.
    #327811

    Hi!

    According to debugging info you still have a memory limit of 128M:

    <!--
    Debugging Info for Theme support: 
    
    Theme: Enfold
    Version: 2.7.1
    Installed: enfold
    AviaFramework Version: 1.9.1
    AviaBuilder Version: 0.7
    - - - - - - - - - - -
    ChildTheme: AwesomeMath
    ChildTheme Version: 1.0.0
    ChildTheme Installed: enfold
    
    ML:128-PU:79-PLA:14
    -->
    

    ML stands for Memory Limit. Try asking your hosting provider to increase that setting for you.

    Regards,
    Josue

    #327828
    This reply has been marked as private.
    #327951

    Hi!

    The website is not loading: http://awesomemath.dyndns.org/summer-program/forum/

    I’ll ask the rest of the support team to take a look. Please ask your host if your account has a preset memory limit. Sometimes, you can’t exceed those limits no matter how you set it. Also, please try to deactivate the plugins then test it on another browser.

    Cheers!
    Ismael

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