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  • #327294

    I have a problem every time I upload a new or a few images via pages or media. The thing is that I am able to upload and use the images but once I update and come back to add more images all previous added images are gone from the MEDIA. I do not see them but they do not show as broken links, except for galleries where the links are broken (See the media gallery created with title “Facts About Organic Produce”: http://coolsitemachine.com/). This is happening since a week ago that I upgraded to wordpress 4.0

    The message I am getting when I click on a Gallery (I see the preview iamges but unable to load in the lightbox) is this one: “the image could not be loaded”.

    Please help.

    #327824
    This reply has been marked as private.
    #327955

    Hi!

    Thank you for using Enfold and sorry for the delay.

    I created a test page then upload two images: http://coolsitemachine.com/test-image-upload/

    They show up fine but like you said they are not available on the media library. Please try to regenerate the thumbnails using this plugin: http://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    #329690

    Hi,

    I tried that. I activated the regenerate plugin and it did the regeneration successfully. BUT, the problem remains. I tried uploading another image and after being uploaded when I come back to see it it is gone. Please help.

    #330049

    Hey!

    Not sure what’s causing the media library issue. What is the current PHP version of the site?

    Please download the latest version from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Ismael

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