Lightbox Modal Window is CHECKED but not working - Support | Kriesi.at

Viewing 7 posts - 1 through 7 (of 7 total)

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September 28, 2014 at 12:22 pm #326142

ILikeMovies
Participant

Uses Enfold v2.9.2 and Lightbox Modal Window is checked but lightbox not working.

Link: http://www.kimcheang.com/rett/szechuan-and/

Please advice.

September 29, 2014 at 9:02 am #326383

Ismael
Moderator

Hey Khanh Hong!

Thank you for using Enfold.

Please try to deactivate third party plugins except woocommerce. Check it again on another browser or computer.

Cheers!
Ismael

September 29, 2014 at 9:48 am #326403

ILikeMovies
Participant

All third party plugins disabled and still no lightbox.

September 30, 2014 at 4:37 am #326965

Josue
Inactive Moderator

Hi!

Lightbox is working – http://screencast.com/t/aUvxRdZ1r

Cheers!
Josue

September 30, 2014 at 7:58 am #327061

ILikeMovies
Participant

Not sure what to say but i tried with Chrome, Firefox and IE updated. Still not working.
Lightbox works with this link: http://kriesi.at/themedemo/?theme=enfold but not this link: http://www.kimcheang.com/rett/kyllingfilet-i-thai-rod-karri/ My browsers seem to work with lightbox.

Where can i look to find the error?

September 30, 2014 at 4:41 pm #327409

Josue
Inactive Moderator

Hey!

Could you please check if the lightbox work on another computer/device?

Regards,
Josue

October 1, 2014 at 2:02 pm #328063

ILikeMovies
Participant

Problem solved. Not sure what caused the hang but after deleted temp-files manually lightbox is working. CTRL-SHIFT-DEL and CTRL-F5 does not help. Very strange but glad it sorted out.
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