Viewing 3 posts - 1 through 3 (of 3 total)
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  • September 27, 2014 at 1:19 pm #325951
    omnyss

    Dear all,

    a few moths ago we changed our theme to enfold. This was a good decision. No doubt! But we realized today, that all comments made in our blog before this theme-change, are not shown at all. We can see, they will be counted in meta.information above the blogpost. In the comment area a box shows the number of comments, but not the comments itself. The comments are not listed in the source-code either. No other comment plugin is installed and we are not using additional facebook comments.

    All comments made after the migration work fine.

    Strange. What’s the dfference between old an new comments? Guess we miss some settings?

    Hope someone can help.
    Best regards, OMNYSS

    • This topic was modified 10 years, 1 month ago by omnyss.
    September 28, 2014 at 8:03 am #326108
    Ismael

    Hey omnyss!

    Thank you for using Enfold.

    Please go to Settings > Discussion > Other comment settings. Toggle the settings, see if anything changes.

    Cheers!
    Ismael

    September 28, 2014 at 10:07 am #326119
    omnyss

    Hey Ismael!

    Thanks for your quick response. I tested this before. There is no change. I also had a look into the database. There I can’t see any “obvious” difference.

    But I tested something else this morning. I deleted 1 comment in a blogpost, which showed all comments before. Guess what happend: the comments will not show up at all. Very strange.

    Best regards
    omnyss

    UPDATE 10:44
    I added a new comment by myself to a blogpost, where the comments are not shown before. Then all comments will be shown. Misterious things are going on in our blog…So, obviously it seems as if this problem is not related to enfold. Anyhow. Thanks for Your kind support during the weekend.

    • This reply was modified 10 years, 1 month ago by omnyss.
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  • The topic ‘Old comments were not shown after migration to enfold, but new comments’ is closed to new replies.